Sports Direct
166 Reviews
$$$$$$
- Friday9 AM–9 PM
- Saturday9 AM–8 PM
- Sunday10 AM–4 PM
- MondayClosed
- Tuesday9 AM–6 PM
- Wednesday9 AM–8 PM
- Thursday9 AM–9 PM
About the Business
Leicester - Thurmaston | SportsDirect.com |
Contacts
Call Us
+443443325274
Barkby Thorpe Ln, Thurmaston, Leicester LE4 8GP
Hours
- Friday9 AM–9 PM
- Saturday9 AM–8 PM
- Sunday10 AM–4 PM
- MondayClosed
- Tuesday9 AM–6 PM
- Wednesday9 AM–8 PM
- Thursday9 AM–9 PM
Features
- Debit cards
- NFC mobile payments
- Credit cards
- Delivery
- In-store pick-up
- In-store shopping
- Wheelchair-accessible entrance
- Wheelchair-accessible lift
- Wheelchair-accessible car park
Recommended Reviews
Rammah Taan
28.02.2024
Sports Direct
Good experience overall. The staff at the entrance was helpful, and the one at cashier was also friendly and efficient.
natasha ladha
11.02.2024
Sports Direct
Absolutely shocking. Had a credit note from 18 months ago which is still in date and because of the fading of the receipt (no fault of my own!) They couldn't use it. I've lost £27!! Which in this day and age is too much money to throw away because of something that's not your fault. Wouldn't put it through another way and only 1 membet of staff actually tried to help properly. The others just said within 3 seconds 'there's nothing we can do.' Bunch of kids running the store.
Ravinder Sahota
08.02.2024
Sports Direct
Service from 2 members of staffWas very poorThey were more interesting talking about their own stuff thanCare about customers
Deb Pike
07.02.2024
Sports Direct
Staff were very rude a young girl came behind the lad serving us. As he asked if we needed a bag I said no we're okthanks. She remarked no they won't want a bag there too expensive! Really bad customer service when we challenged her for what she said she told us those words did not come out my mouth. Will not be going back.
Masuma Rajani
09.01.2024
Sports Direct
Customer service was horrible! I asked for help, the staff completely ignored me and continued doing their 'job'.So I walked to him and said the offer isn't clear as to which rack it applies to and if he could have a look.He said he didn't know either (without checking) and if i really wanted it, then to go to the till and get it checked there.
Graham Danny
24.12.2023
Sports Direct
Went to the store twice on Sunday at around 4.00pm, the person at direct informed the store was closed. Considering the store according to website closes at 4.30pm☹️
Payal Shavji
18.12.2023
Sports Direct
Extremely bad customer service provided, very rude and harsh workers which for me is not acceptable at all. I believe that workers need more training on customer service and how to provide best service in retail. Workers in the Thurmaston Sports Direct need to learn how to respect others around them and treat all customers with respect and kindness. Will never shop at this branch again, absolutely bad experience at this store.
Michael Paul Southwell
17.12.2023
Sports Direct
I went to this branch of sports direct to buy some walking boots.i chose the boot took it to one of the girls working there.she told me to take the boot back from where I got from and wait for an assistant. Well I stood there for 15 minutes before I walked o out.
In Bollywood
17.12.2023
Sports Direct
As others have said awful customer service. I was asking a member of staff for help when another member if team came over, interupted then told them to do something else (which they took a couple of minutes to explain what they wanted them to do instead and then chat about how the shop had been!). They then took over assisting" me. What they actually did was point me to some sandals and then leave me. But worse was that I was in a mobility scooter and I found the assistant had left a stool behind my wheels and there was a tall column of shoe boxes in front of me and I was blocked in!!Unable to go forward or back
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Barkby Thorpe Ln, Thurmaston, Leicester LE4 8GP
Sports Direct