Lifford House

Went today for a covid pcr test, this was my first time. I must say I have NEVER met anybody so rude. Just barked orders at me. Not a pleasant experience anyway but made 100 times worse by the horrid people there. Feel like even one star is over rated.

A building I'm used to having worked for the council over the last 20+ years.

Quick efficient service for covid test

Very good looked after very well by the staff, very nice people,

DO NOT USE THIS COVID TEST CENTRE IF YOU ARE DISABLEDThe site has poor wheelchair access with gaps between kerbs and ramps, and barriers blocking the bottom of ramps.The staff need some serious disability awareness training, and to learn some manners. I had staff repeatedly barking inappropriate orders at me, ignoring me when I explained what I could and couldn't do, being incredibly condescending, patronising, and treating me like a child.Their social distancing was also appalling and windows weren't open in the bay to ventilate the room. I certainly won't be returning there should I need any further PCR test.

Went there for a PCR test today and the already unpleasant situation was only made worse by the rude staff. Was asked if it was the first PCR test I'd ever done, which I said it was and the guy offered little help before then walking away and leaving entirely despite there being a plethora of staff around.I was struggling to read the instructions on the wall because usually I wear contact lenses but this time wore glasses and I wanted to remove my face mask as little as possible.Then when a second member of staff then returned they stood behind me, socially distanced and proceeded to bark orders at me that were unclear and felt entirely impatient making me feel as though I was just wasting their time despite it being obvious I was having problems with the instructions because I was constantly cleaning my glasses and also very clearly squinting. Plus I mentioned that I was blind to the woman and that still got no reaction, instead she just continued to gesture harshly and be short with me.Then, when finally I understood what that meant I had to seal my test up and carry it out to a huge plastic bin already full to the brim with tests which just the sight of it filled me with little confidence of my result actually being a) anytime soon and b) accurate.The entire experience isn't pleasant anyway and I can sympathise that the people there are having to deal with potentially hundreds of positive people a day but the attitude, the rudeness and the way orders were just barked in my direction that made me feel as though I was wasting their time just made the entire experience ten times worse and if I ever have to do another PCR test I certainly won't be using this venue.

Staff helpful, building clean, parking ok.

Have not been there so how would I know

Great place very calm place to work. Easy parking. Great security staff, who actually help you. All in all a greatace to work.

Very irresponsible and unhelpful staff. I took my child there to take pcr test. Next day they emailed me that the result was positive the day after they emailed me there was a mistake result was not possitive at same day at evening they call me that result was positive!!!!