Access Self Storage Charlton

No problems with the staff who were perfectly polite. However, the issue at their competitors safe storage is also at access storage. My circumstances are that with no next of kin & not able to provide a friend's number means that you can't leave items there without leaving a number consequently I walked away. My circumstances are rare In the extreme but these things happen.

Top lad Julian & his team the start to the end. It eased my pressure as I was all alone and for the first time loading

It’s been such a rough move for me but Im so glad that I had the best ever help from Tope. He gave me such a an excellent service from checking me in to helping me with all my stuff(I had a lot of stuff!!) He was extremely kind and patient and sympathetic to my last minute move, I honestly don’t know how I would’ve been able to do everything without him. Thankyou so much !!!

Amazing service. So kind and very supportive. Julian went above and beyond to help me even on out of office hour. Many thanks

Mayowa and Julian were great, friendly and tons helpful! Would recommend Charlton branch any day. Top service!

Shanice is one what’s the most diligent and helpful staff working in Charlton, she’s always been so polite and friendly

Very good storage. The Staffs are always helpful and very friendly. I met Shanice And BEA and their customer service was very exceptional, brilliant. I was so happy I used Access Storage in Charlton.Highly recommended.Thank you.

I moved my possessions into access self storage today! What an absolute disgrace! I before I go any further would not use this storage company avoid like the plague, I plan to get my stuff out of there ASAP. Firstly I went in 4 days prior to wanting to take the storage unit I watched staff be extremely unhelpful and actually rude to some poor couple who had used an anyvan service to store their possessions, that already didn't bode well for me however I gave the benefit of the doubt and proceeded with my enquiry. I left paying a £10 deposit ( which I might add neither safestore charlton or shurgaurd charlton ask for!) And was assured when I arrived on Monday being Today all would be set to go. No that wasn't the case. I could go on and on but having only just got back from working a full day clearing one unit then waiting 25min to get into access self storage albeit with some guys who who where loading a truck letting me in as I had no security code. Not once did anyone care to mention you have to download an app which ridiculously gives you a separate code everyday to access this sub standard storage facility. If you want a hassle free not entering a different code in three different key pads everyday to access your things don't use this company, oh and if you by chance you forget your padlock expect to pay £10 for one. This is a case of it does not do what it says on the tin".

Julian was amazing and very kind. He stayed really late for us to sort the storage out. Highly appreciate and amazing service.