Natural Heating - Attleborough / Norfolk

I had opened up an old fireplace, and was looking for a friendly, no nonsense company where I could not only buy a new wood-burner, but also have the confidence that I was getting what was right for my specific situation. Sarah-Jane and her staff at Natural Heating were not only very friendly and helpful, but moreover were extremely knowledgeable and professional. So, I was able to make an informed choice from the options available to me, without any fuss or pressure. I was also able to find reliable associated trades and contacts, that could help with my wood-burner project. I had a great all-round experience, and I wouldn't hesitate to recommend that you go along and see for yourself!

My old woodburner was too small for my room. I was recommended to contact Natural Heating. Sarah-Jane was extremely helpful in advising which stoves would be suitable for my room size. She is so knowledgeable about stoves. The whole process was very professional. A welcome pack (with cake) was a nice thought. Also a video link on the new way of lighting my stove was very helpful. Nothing was too much trouble.I would most certainly recommend Natural Heating.

Had my log burner fitted today. Absolutely fantastic service from the fitters Paul and Leon from Soots. Sarah Jane at Natural Heating is a gem of information and advice what she doesn’t know about log burners is not worth knowing. Absolutely overjoyed with my stove it’s brilliant. If you want a log burner supplied and fitted by the professionals Natural Heating Attleborough is the place to go. Superb!

Superb service. Excellent transaction from start to finish. Given lots of advice about what was best, picked and had a stove fitted within a couple of weeks, what more can you ask! If only all businesses were like this. Highly recommended and will definitely use again. Thanks Sarah-Jane and Louis

Sarah-Jane at Natural Heating had a large range of woodburners in the showroom and a very good knowledge of the products. Excellent and efficient service. From our first visit to the showroom to it being fitted in our home was just ten days. We are so pleased with it. The fitter (Louis) was also very good, efficient and left the house clean.

We highly recommend Sarah-Jane and her team. Super helpful, extremely friendly, outstandingly knowledgable and welcoming. We purchased our log burner after lots of questions and Louis Field and his team collected and installed without any fuss. The care and customer service are second to none. We can’t rate them all highly enough.

The service we received from Natural Heating was excellent. From our first communications to the proposed install, the team have been thorough, very professional and super friendly in their approach. Their range is excellent and pricing very competitive. Louis was able to identify exactly what would best suit our home and made recommendations as to size, location and positioning. Given the time of the year, they have fitted us so quick and we can’t thank them enough for such an incredible work. We highly recommended Natural Heating for their professional customer service which is outstanding in every way. For precise recommendations and communication throughout. We can’t get enough of our Wiking Mini 4 woodburner and the heat it gives. Huge thank you to the team and most of all Louis!

Sarah-Jane at Natural Heating is an absolute diamond! She is very professional and superbly knowledgeable. Her showroom is well worth a visit with fires of all shapes and sizes. I was immensely impressed with the service I received from start to finish.