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Insurance is always something we don’t really think about it until we need it.As an owner of a Multidisciplinary Health Clinic I see this day to day with people’s health affecting their ability to work, accidents, and people not insuring their health so then when things go wrong they have to foot the bill.Not only do we need the usual business insurances but we also obviously provide clinical services from a range of practitioners who are employed and self-employed.Our unique set up means that we need a broker that truly understands our business and surroundings to ensure we have the appropriate policies in place to meet our needs.Stephen Burns has not only turned around my personal insurance in a quick, efficient and competitively priced way but also took considerable time and effort to also understand my commercial insurance needs.My Finance Director obviously has an eye to detail, and expects professionalism with anyone she deals with – Stephen liaised directly with her, answering her queries with knowledge, professionalism and efficiency. He identified that to truly understand the business, he needed to do a site visit – so organised this and then arranged bespoke commercial policies to meet our needs from this.Stephen has proved he cares about the businesses and individuals he works with and took the time to get to know us and Swan.I have no hesitation in recommending Stephen to all of my personal and commercial contacts for their insurance needs.Carys RobertsClinical/Company DirectorSwan Physio