Bemunchie Online

Outstanding results and outstanding customer serviceStarting a business, I wanted a website that showcased my work and company values, was easy to navigate and establish communication, without using all my start up funds.Initially my search took me to website design companies that offered one of a very limited number of templates for an incredibly high price with limited support and contact during the build and after the website has gone live. Working in a competitive field, I wanted my website to stand out, and to have direct input in creating a unique website. Then luckily I found Bemunchie!The team at Bemunchie were brilliant; very friendly, full of advice, and able to help at every stage with my lack of knowledge about website design and build. At all stages I was kept fully up to date, fully consulted, and able to view the current state of the website during the process.The result is a bespoke website that fully meets and exceeds all of my expectations. I’m incredibly pleased with the website, impressed by the customer service and support, and would absolutely recommend Bemunchie! I know exactly where I'm going for Search Engine Optimisation.

We are extremely happy with our new website, great work by the whole team at BeMunchie and a huge thank you to Jasmine Ewart who has been instrumental in organising, planning and executing our new website. I would highly recommend BeMunchie for your website needs.

Bobby and the team, we’re fantastic from start to finish! Extremely happy the way I was guided throughout. They have a lot of experience in this sector.Thank you for helping me through all the stages in setting up a website!

Initially spoke to Bobby in sales, and then to Jasmine moving forward. Great service from both setting up our new website and emails, especially from Jasmine. Easy to contact, quick to reply, good quality graphics and turnaround. Would definitely recommend.

Bemunchie refreshed and redesigned parts of our website and did a fantastic job.Special mention to Jasmine who was an absolute gem throughout the entire process. She was completely dedicated to give us a top notch service and everything went smoothly. She listened to all our requests and was also great at giving us the right advices. Thanks again Jasmine!If you need a new website, DO NOT hesitate, they are great!

Very professional and friendly service, they created our websites for us and manage our social media. Quick turnaround time and great designs. Would highly recommend.

***Edit*** 8th Dec. they have offered me 10% refund - the same as the other person who complained. The website has so many security issues that it has had to be taken down. I have no live website! Well done Bobby. S. (who seems to need to hide his true identity for some reason!)It is has been two years of stress, over-promising, woeful under-delivery and total incompetence that has cost me the reputation of my new business and 5K in costs alone, not to mention loss in revenue on the site itself.The site never worked 100% but eventually it became so problematic that I had to source and pay an external WordPress designer as a consultant to diagnose all of the conflicts that were causing all the errors, security issues and subscription failures that Bemunchie failed to put their hands up to of their own accord. I paid her to work alongside them to help them fix it but they were either unable or unwilling to action her solutions.In the end I have had no other option than to move the website across to the WordPress designer so that she can patch it up for long enough to last while I pay for a complete rebuild from scratch with another developer.On the 17th of Nov 23 I asked for a full refund for the cost of the site build and a reimbursement for the cost of the WordPress designer. This is a minimal ask considering everything.If I receive, this minimal compensation, then I will update this review to assure anyone reading this that Bobby can at least do the right thing. If not, then I will have no option but to report Bemunchie to Trading Standards and go down the route of the small claims court.Sadly, my experience is not an isolated case as I have spoken to another business owner, who also wrote a negative Google review, and who has been through a similar ordeal but who told me he was only offered only a 10% refund.You can decide whether all the 5 star reviews are genuine, or if the responses to negative reviews are true. The one thing that Bobby is very good at is marketing and SEO.Janet Wood weweed.co.ukEDIT** reply to Bobby's response to my review .Thank you for your passive aggressive replyI had no option but to 'approve the site' before it should have been, because it took you over a YEAR just to get it to the point of being 90% done and I was loosing business.I asked, twice for a refund early on so I could go to another company as I was concerned you didn't have the skills to complete it but both times I was told that it would be sorted.Also, because I'm not a WordPress developer I could not see how poorly the site was put together on the back-end to know that it would have such serious glitches. If you recall, I wanted to host the site with my IT company (who host my other website) but they refused to do so since they said the site was way too big for its type and said that it probably had ghosting and security issues. At the time I didn't understand what this meant but sadly I do NOW!Do you honesty think I wanted this to happen? NO. That's why I stupidly kept giving you chance after chance to sort it out and why NOW I'm having to pay £1000's to get someone else to fix it so that there isn't a data breach.Do not point the finger of blame towards me or make excuses for your mistakes Bobby. You are making yourself look worse and worse. Just refund me, as I have asked and we will be done.

Website design 8/07/2022Bobby was great to work with and I wish that I had worked with him for the duration of the entire project. The moment I spoke with him I knew I wanted to go with Bemunchie. Bobby's communication was very quick and he understood exactly what my aims and objectives were for my website.At times it was difficult to get in touch with the other team members who were constructing my website, and this made the process a little slow and frustrating, as communication was via e-mails and a pre-arranged calls.Terry's advice about the functioning of the website and artistic knowledge was wonderful. Although the process was slow, I am very happy with my bespoke website. Overall Bemunchie is a trustworthy company and I would recommend them.

Great service, always willing to help and assist us with changes when needed. Looking forward to seeing what results we can get from maximising our marketing with the teams assistance over the next few months!

Avoid Avoid Avoid - shocking experience dealing with the bemunchie.Where do we start… Andrew, very good at selling what bemunchie offer and talked a big game. When things started going wrong, I received a call from Andrew informing me he would now take over and make sure everything going forward would run smoothly. Didn’t hear from Andrew ever again.It took them 3 months to design our new website. 3 months to create one page. Most the design actually came from us and not there design team. From the very start we informed bemunchie of the time frame due to our current hosting coming to end.With this in mind we were without a website for multiple days due to a number of technical reason. Yes, we agreed on the design (we didn’t have much choice due to the length of time they took to design our website)When we finally received the final draft (once we had paid in full) it’s was a total disaster. Bemunchie don’t take any responsibility for their mistakes. “They are the experts” well I can tell you they are NOT. Simple things were not done, and I don’t believe their technical capabilities are good enough.Due to this, we have lost business and have been financially affected by bemunchie and their incompetence to deliver a simple website.We have been left with no choice but to start the whole process again with another company due the shocking website provided by Bemuchie (our new website was completed within 9 days and completely hassle free)I also made a mistake by using bemunchie for our social media. Again, delayed by several weeks and when they finally provided us with their post designs a 5-year-old could have done a better job. Honestly, they were that bad.Finally gave up on the social media and requested a refund (which took several weeks to be returned after countless follow upsFinally, they offered us compensation and I was totally insulted by their offer considering we can't even use the website they provided and we had to start from scratch.We have been forced to instruct a solicitor as Bemunchie Online has cost our business thousands of pounds.Stevens Lettings Management....In response to your replay...Partnership fell short" what a load of absolute nonsense. You sold us your services and didn't deliver in a number of aspects.You clearly don't have high standards or any form of customer service. Your website design and social media lack any credibility in our opinion and down to technical issues on your side we lost thousands in pounds in revenue. The FACT still remains you left us without a website and access to all of our emails for several days due to total incompetence. After three months of headache's and loss of complete confidence in your company