Five Star Gym Windsor

Great gym with great facilities and helpful and friendly staff.

Has fallen downhill, let go a few top trainers and then restricted certain classesJoined over a year ago, used to be very popular now classes are empty. I think management aren’t very nice and it shows in the staff, policy changes and how they communicate with membersJust not a great experience wouldn’t recommend

Joined this gym a month ago and one of the best decisions I made in terms of exercise. The staff are very supportive and helpful. Always smiling and making you feel comfortable and welcome! I started a core class with Amy, which is included in my membership. It’s phenomenal and works up a good sweat!! I love how close and accessible the gym is with all the equipment I’ve been looking for in a gym!

I visited 5 star gym on a day pass when I was in the area and not only were the facilities great with a wide range of equipment, the staff were also amazing. Everyone was very accommodating and answered all of my questions when showing me around the gym floor. Would definitely come again or sign up if I lived closer!!

A great gym with a very good selection of classes and new equipment? Love it!

Brilliant gym. Great space with pretty much everything you need. Excellent selection of machines and nice big rooms ustairs for mobility, stretching and classes.If you're in Windsor just go and get strong.Just do it! :P

I called to ask a question about classes just to simply explore my options . Reception/gym staff instructed me to email my question to the manager, so i did, however to my disappointment i received awful customer service from Hayley gym manager. She mixed me up with another member saying I've asked this question before and she has replied to email twice (when i only emailed once as instructed). Didn't apologise and said reception should know the answers. (This is a conversation she should be having with her staff and not with the customer who was doing as instructed). Not to mention mixing me up with someone else. It was almost asif i was pestering her asking a question. Just poor customer service. The other gym staff were polite its a shame about management. Although I've not tried, Im sure the classes are great, but will be joining elsewhere as this just put me off, its a shame because previous management many years ago was great there.