Hales Hall Caravan And Camping Park

I love this place used to go regularly unfortunately when you do the way you are treated by staff diminishes. My brother was also there he was the one who introduced us to the place his experience was the same he said he had stopped going for the same reason. So the best advice if you are holidaying you will be treated fine but don't ever think about becoming a regular visitor they don't want you

Great lunch, fish and chips possibly the best I've ever had. Staff lovely and service excellent.

Was a beautiful site to stay on , lovely location and only a 10 minute drive from alton towers which helped ad that's the reason we was staying down that way. When arriving we got told our caravan had been pulled out onto our pitch to tell then I didn't have a caravan I had a tent. After a little wait to staff member on shift sorted it out and got us another pitch to use which was close to the lake and had a lovely view. This wouldn't stop us coming back it was dealt with quickly and professionally. We did eat at the restraunt we had breakfast which wasn't at all to bad for the money we paid. We will definitely be back again and would recommend to friends or family. Wouldn't make it a regular place to stay due to it being so far away . The one thing that does let this beautiful site down is the toilet blocks are not the cleanest and there are not enough showers for how many people stay there. Update In the toilet and if rhwy were cleaner I would give them 5 stars

The site is well kept with friendly helpful staff. The showers and toilet block are dated but kept clean and with plenty of hot water. It is well located for Alton Towers.

Stayed recently in one of the pods for a birthday with friends and it was brilliant. The dining table converted into a bed. If I went again I would take a fan as it was warm at night. The toilets are very clean and are extremely close to the pods. We booked a meal at the restaurant and it was absolutely beautiful !

We actually went to the Grosvenor Restaurant for a meal but we had to drive through the caravan park.It was a beautiful day and the views stunning. In an ideal location for visiting both Alton Towers and the Peak District. The site is well laid out and very well maintained.It seems to cater for visiting mobiles whilst there are statics and pods to hire.The Grosvenor Restaurant is just through the park. It's extremely well maintained whilst keeping the atmosphere of an old stately home.Service was excellent and the food more than ample, with reasonable prices.My wife found the veg undercooked for her, whilst the Ploughman's Lunch I had was a little too much for me, buts that's not a bad point. You certainly get your monies worth.All in all an excellent venue.One point I missed is I'm disabled.Unfortunately The Grosvenor Restaurant car park is little challenging if like me you're a little iffy on your legs. The front entrance has a flight of stone steps with no handrails. The best entrance is round the rear of the building., which requires one to engage a relatively steep slope on the car park. Once around the back all is fine. Unfortunately if its a first time there are no obvious sign directing the disabled person.Incidentally it's worth noting there is no marke disabled parking on the black ash car park.

Absolutely loved the place, ideal location, glamming pods were excellent and great size, nice area for kids, felt and was very secure, icing on the cake was the exceptional food at the onsite restaurant. The best mixed grill I have ever had, quality was superb and cooked to perfection. Location is great for a trip to Alton towers but also many zoos and wildlife parks in the area. Visited the Peak Wildlife park which the little one loved

Great location close to alton towers with fantastic views and a lovely pond with ducks. The showers had seen better days, with loose tiles on the floors and blocked sinks and toilets not being dealt with for a whole day. The website said no fires but other campers had them so long as they were on bricks, would have been good to know this. Restaurant food was lovely although the staff were a bit rushed. Overall a fab weekend.