Wickes Worksop

I’m a builder . Used this shop many times and spent a lot of money in here . Came to pay and use my 10% discount. And was rudely asked is that a screen shot on my device . I’m a valid member and I produced my id , the older woman with the grey hair and glasses may I ad was very rude , going off like she owned the store ! I left all my products on the till , and walked to B and Q for my materials . I won’t set foot in there again . Serious attitude unprofessional needs reporting to management!!!

This store stock is low. I went looking for 15m straights push fit . They hardly had any stock. Lucky enough there is a proper plumbing merchant only 6 minutes from them with professional advice.Being new to the area I now know not to use Wickes for plumbing in this area.

This is a special thank you for Luke at Wickes Worksop branch for help me find all the products and arranged me for the home delivery. Thete were few members of staff they refused to help me out with my list. Big fat thank you for LUKE and the store manager Paul. Wish you all the best.

Paid £6500 for a new bathroom suit and toilet etc and I have had to pay independent plumbers to get the job done properly because the toilet and shower has leaked from day 1. Poor work and terrible customer service (a self important woman disconnected from the work force difficult to reach) . I wish I had never gone with Wickes and won't ever buy from them again;the sum of their incompetence leaking toilet, broken tiles and 3 leaks, poorly sealed and loose taps a shower and toilet unfit for purpose.

Went to buy a kitchen and we had a great time. Staff was very helpful and cheerfull. And so polite. Definitely recommend them. So glad we went now we saved a fortune. Thank. You to the staff and wickes xx

So I check on the stock levels at Worksop before setting off, which says my goods are in. After driving from a nearby town, I find that they have no stock. This is not the first time this store has not had what they list on their website after checking stock in store. The manageress while polite was of no use whatsoever, come on get your inventory sorted instead of wasting my time and money!!!

Wickes has made my year a nightmare with my new kitchen. Three months ago my so-called installer (he was a second rate handyman at best) said he didn’t have time to finish my installation and had to go to another job. He said he’d be back in ‘three or four weeks’, leaving me with a half-completed kitchen. He dragged my old appliances down to the end of my street and dumped them on the pavement (so much for eco-friendly trash removal), he left my fridge cabinet propped up on a screwdriver, no lighting, no tiles, damaged skirting boards, damaged window frames, missing cabinets, doors and baseboards. It took two months for me to get to customer services and still they have not given me any indication how long it will be before they get it finished. Absolutely the most horrible experience I have ever had and I have made it my quest to warn as many people as possible about the abominable service they offer.Three months later: Kitchen is finally finished. It took exactly six months and it measures 5 metres x 3 metres! Wickes has a set fee of £12.50 compensation for each week your job overruns (just enough to buy a fish supper for two), but they don't count the first four weeks because that's an 'acceptable' time to be without a kitchen. My job overran by twenty-four weeks. For that I was awarded the princely sum of £250. Absolutely nothing else was taken into consideration. They failed on every level. Shame on Wickes.