Merry Maids of Kingston Upon Thames

Our home had been rewired and I am disabled and my husband in hospital. Our house was very dusty as a result of the rewire. We have lived in our home nearly 50 years so we have a lot of clutter as we were both teachers. The Merrie Maid Team came on time, were caring, seemed unfazed by the enormity of the task ahead and industriously and meticulously cleaned through the house. The windows gleam, the bathroom sparkled, the kitchen shone, every room felt and smelt clean and neat. I am delighted with the results.

I recently had this team for a house deep clean/spring clean.They were excellent. Really efficient and friendly. Very pleased with the result, will be using them again.

I tried this company for the first time this week. All started out well as I received an immediate response to my inquiry and getting a quote/scheduled in the diary was very fast. The two women who cleaned the house were very professional and wonderful, and did a great job on nearly 95% of the scope of the work. There were a couple of items which I specifically pointed out to the owner during our the initial walkthrough/quote process which were not completed in accordance with what I thought I was paying for (prices are steep). The explanations were reasonable, but there was no proactive communication to inform me why certain items couldn't be cleaned to my expectations. After the cleaning I received the invoice for the full amount even not everything was cleaned. When I reached out to the owner to reconcile the differences it turned into a really rude blame game and accusations were made which were really unprofessional. The rating purely reflects the attitude and communication style of the manager. The ladies themselves who did the cleaning were great.

We've had two deep cleans in the past 6 months from the team and they make the house look like it's ready for a photoshoot in a glossy magazine. Thanks for the great work.

This is my 3rd time engaging Merry Maids for an end-of-tenancy clean and once again, the service delivered is simply excellent. I am by nature, house-proud and fastidious. My homes are already kept very tidy and clean for daily living. So for me to engage cleaning help, the work executed must be even better than what I myself am capable of. With this week's clean, Merry Maids left the flat sparkling and I was able to return the flat in a more pristine condition than when it was 1st handed to me. Gary who sorts out the scheduling and other matters is also very easy to communicate with; emails are always promptly replied to and he is always open to listening to any specific needs.

Couldn’t be happier with our end of tenancy clean. They were incredibly thorough, reaching spots I didn’t expect them to, and basically wiping away any evidence of previous tenants. It can be hard to get really good cleaners, but these guys were brilliant.

These guys came up trumps with my last-minute plea to deep clean my kitchen and bathroom. Ermina and Karl were two of the hardest workers I've ever come across, and somehow still smiling when they left after a total of 6hrs hardcore work - I've never seen anything like it. That Merry Maids charge by the job rather than by the hour gave me the confidence I needed to know it would be done to the best possible level, and Gary did a great job of keeping me updated in the run up to their visit. Very happy.

I rarely write a review, neither positive or negative, but the Merry Maids team absolutely deserve to be acknowledged. They ticked all of the boxes of professionalism, punctuality, good communication and a great work ethic.They demonstrated a 'can do' attitude without making false promises and the results were excellent.A further endorsement of their work comes from the inventory clerk who came to the flat after it had been cleaned and commented that the cleaning company were very thorough as he couldn't find any of the usual issues. He was particularly impressed that they had cleaned the filter in the dishwasher.In short, I will be telling friends and neighbours and anyone who reads this, Merry Maids are an impressive team and I would highly recommend them.

This is the best cleaning company in the area! I've been using Merry Maids regularly for a weekly clean of our house. The team are extremely professional, efficient and do an excellent job every time.Today, I used Merry Maids for a deep cleaning service at another property and they totally exceeded all expectations. The flat went from grime to absolute shine in just a couple of hours. I am extremely impressed and will continue to use Merry Maids for all cleaning services going forward. Big thanks team!