Sovereign Health Care
30 Reviews
- Friday9.00 am–4.00 pm
- SaturdayClosed
- SundayClosed
- Monday9.00 am–5.00 pm
- Tuesday9.00 am–5.00 pm
- Wednesday9.00 am–5.00 pm
- Thursday9.00 am–5.00 pm
About the Business
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Contacts
Call Us
+441274841130
2nd Floor, West Wing, The Waterfront, Salts Mill Rd, Saltaire, Shipley BD17 7EZ
Hours
- Friday9.00 am–4.00 pm
- SaturdayClosed
- SundayClosed
- Monday9.00 am–5.00 pm
- Tuesday9.00 am–5.00 pm
- Wednesday9.00 am–5.00 pm
- Thursday9.00 am–5.00 pm
Features
- Wheelchair-accessible entrance
- Wheelchair-accessible car park
Recommended Reviews
derek marland
10.03.2024
Sovereign Health Care
Told to claim online which was straight forward. A week later and still no movement on the claim as they are apparently busy. Maybe do what other businesses do and hire more staff instead of causing inconvenience to the customer.
Paul Lund
10.03.2024
Sovereign Health Care
Watch out for this company. You would expect that your policy year would run from when you take out the policy, NO!!! You claim period starts from when you make your first claim. I am now in my 15th month and because I used my claim for dental in month 10, i cant claim for dental again until month 22. They refused my claim so I asked to make a formal complaint. Still waiting to hear back, I am expecting to be told I should have read the pages or terms and conditions.
Nicola Nuttall
26.02.2024
Sovereign Health Care
Absolutely fantastic service. Phoned to ask for a claim form to be sent out, received a few days later sent form back last Thursday (7th March) received cheque today (14th March). Quick & easy to do and fast turnaround very impressed no hassle at all & first time I have applied. Lady I spoke to on the phone was very helpful & professional too.
Chris Sheard
13.02.2024
Sovereign Health Care
Claims always processed quickly & paid promptly. Never had an issue & submitting claims online saves so much time
lisa wardley
06.02.2024
Sovereign Health Care
Absolutely fantastic service, I can’t believe how good and professional I have been treated. I call 11am to speak with a doctor as my own doctors couldn’t accommodate my telephone appointment for over a week. I spoke with a Sovereign doctor at 2pm and by 8.30am the next day my prescription was with my designated chemist! Wow… the guys promised calls back and did so as promised on the exact times I was given. I can’t thank you enough for great service and for helping me.
Julie Baker
04.01.2024
Sovereign Health Care
I’ve used this company for about 14 years and had no problem always sent in a claim and got my money
P A C
02.01.2024
Sovereign Health Care
Would give 5* if their customer services all gave the same information! I was told last year that I couldn't claim for pre paid prescription card until the card expires. Today I was told I can claim for this year's card at the same time! And that I should have claimed for last year's card when I received it!Otherwise the overall service is excellent.
Lee Shepherd
25.12.2023
Sovereign Health Care
Joined sovereign healthcare thru morrisons which is who i work for. Left after 7 months after being told i could claim for something to make me sign up, then when asked about how to claim they said i do not qualify for it. Probably more not the companys fault but more of the reps fault who try and suck you in to sign up telling you about all the benefits then when it comes to it you dont qualify.. typical!!... Never again.
Mandy Walcott
22.12.2023
Sovereign Health Care
Absolutely a shame of a company they take your money no problem but when you make a claim they find an excuse not to pay you and the customer service is disgusting she talked over me and did not listen and was condescending, I have cancelled shame on you sovereign healthcare!!!UPDATEI contacted them as asked when I called the lady didn't know anything about me being asked to contact them so the conversation was ended five minutes later I got a call back with an apology and told I would be receiving my claim as long as I reinstated my policy so I have decided to give them another go, I received my money the following week,
julie innes
17.12.2023
Sovereign Health Care
What a rip off! Put in dental claim for £23. Got £4:80. This being the only claim (DENTAL) I use. I'm up to my limit apparently. What? I only ever put two claims a year in, for dental checkups. No opticians or hospital claims. Cancelling my policy!
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Map
2nd Floor, West Wing, The Waterfront, Salts Mill Rd, Saltaire, Shipley BD17 7EZ
Sovereign Health Care