Camden Council

By far the worst council I have ever dealt with - to the point where I am actively looking to move borough so I don’t have to deal with them. The council tax is extortionate, and for what? Awful service and nothing to show for it. Camden Council is far from resident focused - it’s money grabbing, unorganised and makes up its own rules. I dread getting a letter from them, fearing which error their end I will now be blamed for and have to pick up the payment for. Extremely disappointed and I think they should be ashamed.

The most corrupt senior management team in London particularly the senior manager overseeing equality.Avoid working at this council at all costs.

Reviews are powerful, helpful tools in today’s society that are meant to warn or encourage a person to buy a product, take a service or perhaps work for a company. Its on the last basis that I must write this review. Before I do I want you to know that I was not fired from Camden, nor did I have any HR issues. I left on my own freewill to get away from the abusive relationship, Camden Council being the abuser. I worked at Camden for a number of years, but because of the lack of support and a working in a broken system at some point you realise those at the top do not understand what is happening in the organisation or if they know of the issues affecting staff - they simply don’t care.To give you an idea of how it was to work at Camden, one manager actually fainted (Vasovagal syncope) from the pressure which could have absolutely been avoided and was taken to hospital, this is the type of pressure we were put under daily because Camden refused to provide more staff, refused to take on board our concerns. I regularly think about the colleagues I left behind and their wellbeing, as I know things in the team have got significantly worse since I left.Camden seems not to care about the wellbeing of their staff or even the tenants, this is evident by implementing a system where they encourage the use of chat functions and whatsapp usage when reporting repairs and make it very hard to speak to someone as to rather hid behind a digital wall.Ultimately the CEO needs to take responsibility for the abuse that happened at the hands of Camden. If the ship is sailing the wrong way, it’s the captains fault not the crew. I have used the word abuse because it’s the closest thing I can compare my last few years at Camden too, It really felt like I was in an abusive relationship and you get so used to it that you think its normal to have crushing pressure and to feel depressed on Sunday when you think about Monday. This was not an isolated incident in my team, I found this to be the case across teams.So should you work at Camden, I have to say no, really avoid this, I only write this to warn others. Hopefully they can change but in its current form, I would look elsewhere.

Council tax section of my personal Camden account has been down for months, preventing me from accessing my bills - I'm glad Camden council are so easily taking my money each month, I just wish some of it would be reinvested towards a website fit for the 21st century (even 20th, I'll take it at this stage) so I can keep an eye on my bills. Although I'm not sure what is worse between having had no way of proving I am paying my council tax (with the council being aware of this IT problem months ago), or the hour I have been waiting on the phone to be able to speak to someone about it. You can view your council tax bills and pay online instead of being on the phone"

Corrupt Council, also level of mismanagement of taxpayers, leaseholders and tenants funds is out of this world, especially in buildings and renovations, service charges, etc, etc... They should be investigated thoroughly ASAP!

If I give a zero or a -10 i would!!In all my years of residing in social housing, I have never encountered such unprofessional, unhelpful, and unsympathetic behaviour from the repair team staff members, the management team" within the repairs team

Most useless Council borough in the whole of United Kingdom, i lived in the most deprived area growing up and even we had more workers or souls who wanted to help. Camden are super useless unless you've done something against them, you will never be able to contact them, or get a resolution, you simply have to bite the tongue and move boroughs and hope another council borough will support you more.

I don’t usually write reviews but I’ve never been so disgusted with this service I’ve received from a particular individual. An individual named “Soorbhi Parekh” that works at the Camden council has been communicating with me past few days and we set an appointment to meet at the Camden council building. When I arrived here today, I called her and she said “I’m sorry I’ve been under pressure and forgot about the appointment” At this point, I felt disrespected so I hanged up on her face I couldn’t be asked to hear her excuse since she wasn’t bothered to call me to reschedule. I haven’t bothered to communicate with her anymore from hence on forth. Also very unprofessional and rude. Speaks over me and speaks so fast and can barely make out what she says. Prior to our appointment, she failed to send me a list of documents to bring over with me to my appointment as discussed on the phone. Very unorganised and I hope I don’t work with her ever. 0/5 not recommended.

Devastatingly disappointed! Zero desire for anyone to actually achieve something or help in any way. Waste of taxpayer money.

Useless and will defend the inaction of their staff by trying to gaslight you. Get used to doing their job for them because they won't raise a finger.