Ronz Furniture / Furniture Factor

Perfect drawers for the wardrobe. Neat with smooth running drawers. Really easy to put together. The people at Furniturefactor are very friendly and customer focused. Would definitely buy from them again.

Completely impressed with their excellent customer service, from start to finish, special thanks to Muddasir. Good communication, quick responses, helpful and professional with full assurance.Bought a shoe cabinet, sturdy and value for money.Delivery was very well organised, catered for customers' need, with regular updates.A heartfelt thank you to all involved. Would definitely recommend this company.

I am awaiting delivery of the item ordered but am confident that the quality will not disappoint. Value for money was excellent. The Sales Team could not have been more helpful, keeping me informed and helpful throughout the whole process. Not 5 Star but 10 Star. Thank you for everything Furniture Factor (RONZ)

I bought 2 of the Alfy Large 30 Pairs Shoe Cupboard Cabinet White recently.I had never heard of furniture factor before but trust pilot reviews were OK and the biggest sell for me was that I have not seen any other shoe cabinets around really that promise to hold as many shoes as this one did!First off I'd say each cabinet holds about 20 to 30 shoes. It will depend on the shoes size. I'd say shoes any bigger than an 8.5 will not fit in this cabinet as the doors won't close. When you assemble and add the shelves in you may also find the space to small for all your shoes. So any boots or high tops may not fit. It's a pain because once you add in the doors you cannot rearrange the shelves so I'd start to add in your shoes and adjust the shelves accordingly before you attach the doors. Again heights of shoes and types of shoes will affect how many you'll be able to add to the cabinet.In terms of delivery it is worth noting that if you live in a flat they will not deliver to the front door and will only deliver to the building entrance so make sure you plan for some one to be in to help. They mention that there's an extra charge to have the delivery delivered to your front door if you're in a flat but I was never presented with this option.Delivery was 11 days after purchase but communication was very good.The instructions were poor in all honesty and were mainly diagrams with little to no writing. Some of the instructions were also incorrect I.e. diagram would show 21 holes but actual cabinet doors had 20 holes. This happened for both cabinets I bought and it meant that one of our shelves was smaller than the rest of the shelves in our cabinetsAdditionally the build quality was also not that great. Sometimes dowels would not fit securely in to where they were supposed to go and materials didnt feel that sturdy. When adding the top of the cabinet to the frame the wooden dowels came right through the top for one of the cabinets which damaged the top quite visibly. We've ended up doing a cover up job for it because at that stage we just could not be bothered for a return or waiting for an additional part after all the work we had done to 90% assembly. Plus quite a few reviews mentioned that people had had issues receiving new parts and we were kind of put off at this stage.Overall, whilst the cabinet has done the job of holding our shoes, it was definitely not worth £120 per cabinet ( that was also on sale btw normal RRP is £180). The build quality and instructions are just not that great to charge so much.

The best experience I have ever had buying furniture. I called to see if they sold extra shelves for the cabinet I got from Furniture Factor, they sent 2 shelves free of charge, the call was answered within seconds and the staff were so helpful and lovely to speak with and very helpful.The quality of the cabinet is brilliant, very sturdy and brightens up the bathroom beautifully.I highly recommend buying from Furniture Factor, I will be returning to them the next time I need anything updated.No other company like it 100% happy with my experience.

Excellent customer service,I live locally so collected cabinet personally,Easy to assemble, plenty of space for extra shoes

Thanks a lot For 3 wardrobes plus Free delivery. Excellent Customer service provided by Young Man ZAK, He is So down to Earth person. We went there Just to look at furniture, But we Bought 3 big wardrobes because He gave us Top Quality in Very reasonable price. I couldn't say No to him, So I bought and He offered us free next day delivery Proper On Time. Its A Family business and They treat you like a family member. Even if you have low budget,they provide you items according to your needs.Mr.Osman is also Nice Person, He came with 2 delivery guys ,Specially to check everything OK. Perfect ,Professional very Nice people with Amazing Furniture Deals and Quality.

Placing my order was straight forward, the item was delivered quickly and well packaged. Good quality piece of furniture, good easy to follow instructions. I had to contact the company as there were a couple of hinges/screws missing, these were posted to me promptly. I cannot fault this company and would definitely order from them again.

It was my first and LAST time I bought something from Furniture Factor. A 170£ bathroom cabinet that sits unassembled from May 23 until now! This is a result of the company’s multiple failures to deliver all parts eventhough clear information were given (via email) on which parts were missing. I still try to contact them to get refunded but they haven’t shown any accountability neither replying on my emails nor calls anymore. I’m going to give them few more hours until I get further actions.

Had a very good experience from start to finish… very professional with full assurance and thoroughly explained instructions. Would definitely recommend for all furniture needs. Good quality items.