Hot Tub Haven

We are absolutely delighted with our recently delivered Artesian Island Nevis 45 hot tub. The advice we have received from Hot Tub Haven has been exemplary from the very beginning. Their attention to detail is exceptional in matching you with the correct hot tub and carrying through their promises. Delivery took place on time and on the specified date. If you are looking for a hot tub, look no further than Hot Tub Haven.

Nigel was amazing what he does not know about hot tubs is not worth knowing. He was so helpful , we took our time deciding what tub to get and the cost of electric going up but nigel kept me informed of all the best deals that were available and how little it was to run. We had our hot tub delivered by crane yest no problems at all , nigel was here to make sure all was OK. Hot tub set up and tonight was our first night in it , it was well worth the wait , tensions of the working day gone after a few mins in the hot tub, the jets are amazing . Thank you so much nigel. Would definitely recommend .

We recently purchased a fantastic hot tub from Nigel at Hot Tub Haven. We’ve not had a hot tub before, so this is our first experience. And we’re over the moon with it! It was great to be able to go to view the hot tubs in the showroom, where Nigel helped us make the best choice for us. He was extremely knowledgeable and helpful in all areas. Ordering the hot tub was a straightforward process and Nigel kept us informed of expected delivery date, etc. He visited our home to advise on placement of hot tub and also access for the delivery. On the day of delivery the team were all brilliant. All very professional and polite and did a great job. Everything went to plan. We’ve now been using our new hot tub for a while and we couldn’t be happier. We’re very impressed with our Artesian product so far, and wish we’d purchased one sooner.

We are absolutely delighted with our new hot tub and want to thank Nigel. From our first phone call, viewing of the hot tubs, the home visit and subsequent delivery and setup we cannot fault the care and service we have received. Nigel took the time to explain everything to us and kept us up-to-date at every step of the delivery process. We felt in very good hands. The purchase of our hot tub has been a great experience and we highly recommend Nigel and his team at Hot Tub Haven.

So impressed with Nigel at Hot Tub Haven with his knowledge of the island spa range. He took us through them all and made sure we picked the right one for our needs. He kept us updated on delivery during these tricky times and has an amazing support team for delivery, installation and commissioning. We had a full walk through of how everything works on the tub and with the chemicals. We basically haven’t got out out of it for 2 days! Thank you Nigel and Team - so thrilled with our purchase!

Everything was perfect, Nigel was great from the first time we met him in the showroom all the way to delivery and installation, and he took the time out to visit once the hot tub was installed to make sure everything was ok. Excellent communication throughout and exceptional customer service. And the hot tub is fantastic too! A really positive buying experience and I can really highly recommend Hot Tub Haven and Nigel.

Purchased our Island Spa Hot Tub back in July from Hot Tub Haven and it has exceeding our expectations. The service and advice provided by Nigel from the initial discussions to after sale care is excellent. Hot Tub was delivered and installed on time and the quality seems to be very good. Was initially slightly concerned about maintenance but this is actually straightforward and only takes about 30mins per week. Overall very satisfied.

Really pleased with eveything.. The sales service and after sales service have been second to none, and of course the spa that we bought (Artesian Hawaii) - absolutely loving it - great quality, great times!! Highly reccomend Hot Tub Haven. Get yourself down there and speak to Nigel who is highly knowledgeable, friendly, and reassuring.

A great experience from start to finish. The team were fantastic from the purchasing experience through to the delivery and set up of the hot tub.We are delighted with our spa and it completes our outdoor living space.We would certainly recommend Hot Tub Haven.

We bought our hot tub late last year after dropping into the leatherhead branch. Nigel was so helpful and informative. He answered all our questions both on the running of the hot tub and also how we could prepare the site for its installation. We had visited several other hot tub places before but when we left leatherhead we both said how useful and knowledgeable he had been without the hard sell approach. The tub he suggested was just right for our family use and since its installation we have had the reassurance of his knowledge on the other end of the phone. I would without shadow of a doubt recommend this company. Our hot tub is one of the most extravagant things we have purchased and we certainly didn't want to make the wrong call. Very pleased we chose them