Jeffries & Dibbens Estate Agents - Stubbington

We both sold and bought our house through Dibben's and they were first rate throughout the entire process. It's not very often you can say that every staff member is excellent, but we felt really well looked after by everyone we came into contact with. Professional, friendly, patient, clear and responsive. We couldn't have asked for more from them. They understood what we were looking to buy and found it for us. They were honest and productive about selling our house and always kept us up-to-date/followed up appropriately with viewings. They always called back and never made you feel like you were being a nuisance (which I have no doubt that we were!). If you are buying or selling a house is Stubbington, do it here. Nothing but good things to say.

James and Louise were great with the sale of our house, we had a few bumps in the process with people pulling out and they both managed our expectations well and we were well looked after.Olivia was great with keeping us up to date on what was happening in the chain and where we were in the process. She provided much more information than my solicitors were able to provide on the progress of the chain. I would highly recommend using the team for sale of your property.

Fionna was excellent amd helped us with our first purchase at every step and the million of questions we had. Highly recommend. Mr and Mrs Hall

Our property purchase through Jeffries and Dibbens was handled in a professional and efficient manner. Despite issues with our buyer (not through J&D) they made efforts above and beyond our expectations, enabling us to keep the chain intact.We would thoroughly recommend the team at Stubbington, particular thanks to Fionna and James.

We were really pleased we used Jeffries and Dibben in Stubbington to sell our house. They were very friendly and helpful the whole way through. They always checked viewings were convenient and once sold they chased the whole chain until completion. We would definitely recommend them.

I am unfortuntely having to write this review because i feel like i have no choice. Recently myself and partner viewed a property with them which was infested with fleas. During the viewing my partner actually caught fleas crawling on him and showed the estate agent who was showing us around. The next day i had 38 fresh flea bites all over legs (we have photo evidence) from where they had crawled into my trousers resulting in having to get treatment from the pharmacy and having to pay to get our car treated for fleas. Jeffery and Dibbens apologised at first however over the phone they failed to accept responsibility and said they would not want any further involvement and for me to deal directly with the landlord of the property. When dealing with the landlord he told us that his dog has fleas and he did not know that the property was infested however the landlord is now stating that we are lying and acusing us of fraud. We find this insulting. This is an example of negligence from the landlord and estate agent as they did not do the relevant checks before inviting us in. During the viewing the estate agent stated that we was the first ones to view the downstairs property. However now they have stated that we was not the first ones to view the property and that people was in their a few days before with no issues. Looks like they are trying to cover their mistake.Avoid at all costs! They have caused stress, physical bites on my body as well financial burden all over a viewing.As a local to the area i will be telling people to also avoid and about our experience.

We sold our property and purchased our new home through Jeffries & Dibbens in Stubbington. The service we received is worthy of it's 5 stars.Having been on the market for several months we were becoming despondent with a lack of interest. We had viewed several properties with Jeffries & Dibbens and had been impressed by their local knowledge and expertise. Becky showed us round several properties her experience and professionalism was a deciding factor in switching agents.It was the right decision as within a day of going on the market with them we had a buyer.We then found a property through Jeffries & Dibbens, we hit some bumps along the way but James and the team were very proactive in keeping things moving and Fiona kept us up to date with progress.Finally, on moving day we experienced an issue which threatened to stop us completing but James went above and beyond in resolving the issue at the eleventh hour where the Solicitors had been unable to.We would highly recommend the team in Stubbington to anyone.We are very happy in our beautiful new home. Thank you James and team.

James, Fiona & the whole team did a fantastic job at getting me into my dream home. To say they worked above and beyond would be an understatement. I have no hesitation in recommending them to anyone I know! Thank you.

Selling my house via Jeffries Dibbens was as great experience. James and the team made it so easy from their really fast turn around in putting it on the market through to their flexibility in giving viewings and keeping me updated throughout. I had most regular dealings with Louise and found her and any in the team really easy to engage with and so helpful. The whole team of consummate professionals really made it effortless. Well done to you all - my sincere and heartfelt thanks.

I would like to start by saying thank you to James and especially to Fiona in the Stubbington Office for their endless and tireless efforts in ensuring that we sold our house. However bumpy the road was, they kept my wife and I positive and updated and ensured that the sale went through! Great work!