Cranbrook Independent Nursery & Pre-School

Not professional , Not Reliable and Poor value.I called the Manger of this Nursery on 14 April 21 and asked for the place available for my Son, So she asked me for how many days in need i told her that it is for 5 days (morning) she told me that yes they do have space available , but suddenly she asked me the age of my Son so i told her he is of 4 years old and will be going to school in Sep 21, so now her tone was changed and told me that she can't give me all 5 days morning slots but she can give some, and booked my appointment for today 19-April-21, and around 1 pm i just call from her and she was looking very rude and totally and said they have only 1 afternoon available, very unprofessional.Please guys avoid this Nursery as much you can , i have attached the email i sent to them as well, please someone from this Nursery investigate this why you guys are telling lie to me after you said you have place or not, i don't have car so can't go too far for nursery and will raise this with Ofsted as well for sure.

Love this nursery!My little boy has been there since he was 1 year old.Staff are friendly and very helpful.I will be sad when he leaves on September to go to school.