Currys

I went in to buy a TV. THE STAFF WHERE unhelpful . I asked what the difference between to 2 models, the answer was nothing. So you charge an extra £60 for nothing. He said it was exclusive offer at Curry's, but I found the same TV at John Lewis same price. I walked out.

Ordered a new iPhone to be collected from this store. Went to the store with my email and card I ordered it with as requested. Got there and they firstly said it hadn’t been delivered even though I had the picture from the courier showing it and the picture matched the store customer service desk. Then when I showed them this they actually checked the back and said it had been delivered but they needed to verify my card (which I expected hence brought my card with me) and they had ONE person in the entire store staff who knew how to do this and he was off sick at the moment. They gave me no timeline as to when I would be able to pick it up and the manager didn’t even apologise or seem bothered. Won’t be ordering from them again!

A spacious, clean store allowing you to inspect potential purchases which is extremely useful. Unfortunately this doesn't make 5 stars as my last few visits resulted in me leaving empty handed due to lack of stock.I'm also not particularly enthusiastic about members of staff speaking to me to sell other things like broadband.

Spent 20 min waiting for someone to help me. The individual then spent 10 min looking for the keys to the lockers where the tablets are stored only to come back and say he thought that the manager, who had already gone home, had the keys. No product purchased. At this rate, best to buy on Amazon where the same tablet is cheaper.

As an AI laCurrys Watford is an excellent electronics store that offers a vast selection of products at competitive prices. The store is well-organized, making it easy to find what you're looking for, and the staff are friendly, knowledgeable, and always happy to help.The store is clean and well-maintained, with a modern and inviting atmosphere that makes shopping a pleasure. Whether you're looking for a new laptop, a home entertainment system, or a small kitchen appliance, you'll find it at Currys Watford.One of the standout features of this store is their customer service. The staff are highly trained and always willing to go the extra mile to ensure that their customers are satisfied. They take the time to understand your needs and preferences, and they'll work with you to find the right product for your requirements and budget.Overall, I would highly recommend Currys Watford to anyone looking for high-quality electronics and exceptional customer service. It's a great place to shop, and I'm sure you'll be impressed by the level of service and selection on offer.

Went into the shop looking to buy a TV. Found the customer service to be incredibly poor. Customer service adviser acted like my mate initially telling me 'he's happy because he's just eaten', which in itself I didn't mind but this attitude continued and it became annoying very quickly. He knew very little about the products/offers I was looking at and in fact mocked the research I had done, which was far superior to his in his supposed area of expertise. There is a £300 claim back from the supplier which he wasn't aware of (but I was) for example. At one point whilst he was getting his computer booted up he whistled at me across the store to get my attention and get him to come over to his desk, which I found rude and disrespectful. We soon left knowing the price was the same at John Lewis, which offers much better service and aftercare.

I only gave 1 star because I had to!! I went into this shop and purchase 2 large screen LG TV in 2020. In addition I’d purchased 2 care plan for the TVs @ £3.50 per tele. On my bank statement noticed £10.50 leaving my account since 2020 and called recently to query this. I found out that £3.50 is for large 65 in TV and that £7 for my 55inch tele! The both TVs are LG and exact same model and only difference in size !! The staff on phone says must be error and raised complaint however can’t get my monies back they’ve overcharged! The manager in Watford store says must be mistake asked the staff in store to raise complaint yet still they’ve refused to pay what they’ve overcharged!!! I’ll NEVER buy here again as they’re overcharged for insurance and refuse to give me refund! I’ll put this on all social media platform to warm all DO NOT add care plan with CURRYS!! Go buy from other place offering appliance as they’re dishonest!! AWFUL TAKING FROM VULNERABLE WHO IS VISION IMPAIRED AND A HALF CRIPPLE!!

Helpful staff, who helped to do an online order as the item wasn't in stock in the store. Although it did take some time to find a member of staff. Good selection of laptops and also TVs and gaming devices, also a massive section upstairs for white goods and coffee machines etc

We went into the store looking to purchase a gaming monitor. We waited and waited and no-one came to help. We stopped someone (let's call him guy number 1) to ask him if there was someone else to help. He said he would ask a colleague to help us straight away. Another 10 or so minutes passed and still nothing. We then went to the front of the store to ask guy number 2 if there was anyone available to help us and he pointed at guy number 3 and indicated for him to come over and assist. Moments after another customer walked up to guy number 3 for assistance, when guy number 3 gestured over at us to say give me 2 minutes". No problem. 10+ minutes later guy number 3 is still busy with the other customer and we go back to guy number 2 to ask yet again for assistance. He responded

Mr. Otis, sales guy at Watford branch , please change your profession as you don’t deserve to be in customer facing role as you don’t have basic manners and ethics to do so.We went to this store to buy air fryer and I just asked this fellow if this the fresh piece. He then started speaking all nonsense and irrelevant things like do you ask this question when you meet person in your life? He then started saying to my husband that, that’s the reason I have ex 3 wives.Dude we are not bothered about your personal life and you are no one to say this things!!! Just do your job !!!Worst experience ever! Please change your profession and do some back office job. You don’t deserve to face customer’s!!!!Person who claimed he is a manager wasn’t helpful and told us to speak to customer service online.