Eddie's Cabs

Booked 4 days in advance of trip to train station via the web portal and no show so I missed a train and lost money. Do not rely upon these to get you anywhere L, shocking organisation

Paid up front £160 for return for 21st birthday party. One car 30 mins late on pick up and didn't collect 5 girls at 3am even though they were paid in advance. I invited the owner to investigate & refund just £40 for the late car & the non arrival of the second car - but Owner arrogant in reply & spent over an hour playing text tennis trying to see if I could get a pragmatic result - apparently I was wrong according to the owner. DO YOUR SELF A FAVOUR AND USE ARTHURS TAXIS - they are reliable, fair, turn up when they should and they don't rip you off like this mickey mouse outfit. Look at the reviews here I am far from alone.Hope the company folds !

Needed to arrange a taxi back from Llanelli to Pembrey late on a Friday night so after trying local firms I opted for Eddie's cabs due to their 247" service. I contacted the firm the day before (Thur) to reserve my journey but was unable to get through to the number after calling multiple times so had to use their website. I received a response to my quote request very quickly but after emailing back to ask if I could confirm the journey was booked

Awful experience with this taxi company pre booked my taxi for 9pm I waited outside called up asked how long taxi was going to be, she said he's on his way so I said okay, by 9.30 still no show so got my sister to call apparently she send taxi to address but nobody was home even though I was waiting outside so called again and she said must have gone to wrong address so I asked what address dis sje sent taxi to and she said I'm unsure by 10pm still no taxi so called again and I said I've been waiting outside for 1 hour , how long taxi going to be and she said she's not sending a taxi now as no-one was available. Worst company ever attitude stinks. Avoid at all cost

HORRENDOUS service, rang twice, didn't turn up in the end and point blank denied the fact I was waiting outside for them for an hour saying they were there waiting for 10 minutes. Rang another service who turned up within 5 minutes. DO NOT RECOMMEND. the fact I have to give 1 star is offensive to how we were treated by this firm.

Paid for taxi upfront as requested by bank transfer, then needed to cancel the journey, Eddie ignored all emails and has not refunded. This 'company' have stolen money from a charity. Avoid!!

Very very verrrry rude!Don’t understand how owners like this actually run a business and actually get customers. The five star reviews on here must be from his friends and family. Would leave a minus star if I could but he’s the rudest person I have ever dealt with in my life! Save yourself time and hassle and go else where please just avoid !

I took these bad reviews with a pinch of salt, big mistake!I pre-booked a cab the day before as I needed collected at 9am.They had the cheek to call me back a few hours later and ask for a deposit to make sure I turned up, which I did.Guess who didn’t turn up, them! and even kept my tenner!Was left standing by the side of the road for an hour, by the time I got somebody out to me I missed my train.Stopped answering my calls, avoid this company at all costs! Totally useless.

Would not use this service, booked a two way trip and confirmed with them more than twice that they would come back to collect me but when i phoned because they were late coming they said nobody had written it down or would be able to come now. Absolutely terrible service and very unreliable definitely will not be using this company again

The website refers to offices in Llanelli, Carmarthen, Swansea and Ammanford, and cover various areas including Llandeilo. I tried to call the Carmarthen office for a taxi in Llandeilo but it couldn't be connected, so I tried the Llanelli office. Apparently the other offices don't exist! The woman I spoke to had no idea why the other offices are on the website.