Morgan

Love this shop.

What a pity the lady in charge was so busy on the phone she didn't have time for a customer that keeps coming back every year when she is in town from Germany. No shopping then this time...... :-(

l was in your shop in chester today,looking to bye a wedding outfit for my son,s wedding in april. as l am in my late 60s i look for layering, covering arm,s, long legth, but very glam. i spent about 1 and 1/2 hours trying and matching with a very helpful shop assistant, finely got the perfect outfit plus shoes. i would recommend my shopping experince, thank you morgan, kind regards sandra anglesea.

Visited the store last week , I felt the the staff member just couldn’t be bothered with me and didn’t know much about the clothes that would go with the pieces I already have, sad that the lady who is always there wasn’t there to advise me , disappointing visit to the boutique. I may see if I have a better experience in Bangor next time.

Lovely boutique and very friendly and helpful advice from staff in Chester. I have been back twice and bought clothing each time. Really delighted both with the service and the gorgeous individual clothes and will certainly visit again soon

I took my family into Chester to buy my daughter a dress for prom that she had previously seen in the store window. However, upon entering the store we was met by a rude and arrogant woman who clearly believe she was above us- when she clearly wasn't. Furthermore, She then proceeded to watch my daughter like she was a house fly and continued to circulate and belittle her over the price of each dress, implying my daughter was too poor to buy any dresses within the vicinity. Moreover, she continued to pressure my family continuously stating that dress is nearly £500" but my daughter has dresses over treble the price of one dress within that store; this women was ignorant

I live in the Midlands but bought online. Was very pleased with my purchase and the service. Wish I was closer!

Awful staff who are judgemental and very unwelcoming unless you are OBVIOUSLY rich. Walked in with my mum and received no customer service just judgemental looks, we decided to leave after five minutes. It's a shame as the clothing is gorgeous and although overpriced would be affordable as a gift or treat every now and then. Bad staff will ruin a business.

I travelled 3 hrs to visit this store today. I asked a price of a garment as no ticket was on it. Tthe assistant was patronising and her tone was rude as if I should know the make. I’m aware of the store as bought from previously and have always bought pieces from here. As I made an attempt to go in a one way direction she blocked my way by writing tickets on the table so had to divert along with another customer. Surely customer service is more important as that can be done when the store is empty. This person was rude and knew what she was doing assuming I did not have the money. Like Julia Roberts said… big mistake as I’ll never visit Chester again. What an embarrassment to the city.