GWlegal

Awful company! Charged £750 for basically nothing - didn't help getting the loan which never went through. Just a con, be very aware!!

Due to substantial prior financial commitments I was very anxious to complete my Life Time Mortgage application process very quickly, whilst ensuring I was not exposing myself to unforseen risks.My application was managed extremely professionally and with considerable speed by Clare Hessey and the GWlegal team.Apart from the speed with which my application was managed, I was particularly impressed by the rigour and care taken to ensure I fully understood all aspects of the commitments I was making!The GWLegal team worked with speed and rigour and I was extremely grateful and impressed! Thank you Clare!roperty improvements!During a follow-up telephone meeting with Mark, I was extremely impressed by his patience, thoroughness and the extremely professional way in which he both informed and reassured me in respect of all of my questions and any concerns!Having a fast resolution to my previous financial commitments was critical for me! So the speed and professionalism with which my application was processed and my Life Time Mortgage completed, absolutely blew me away".The service I received from Mark Gummersome and Clear Planning

Dealt with this form on a recent sale, it would be safe to say they were nothing short of awful. Did not return one single phone call or email in 6 months, Very slow at responding to the other solicitors. In 20Years of being in the industry I can’t believe I have come across a firm as bad as this one. AVOID AT ALL COSTS!

This a review I'm comfortable to give now that the post completion period of my purchase seems to be done. I think that with an allegedly complicated case it is maybe not that surprising that my sale took a long time (11 months, no chain). I do think, however, that GW lacked a level of diligence that unnecessarily dragged the process out. One particular matter stood to extend the process by nearly 6 months. Easily solved with some direct communication between me and the estate agent. GW is not terrible, but it is on the underside of good service. It's worth being mindful of that. It just isn't good. The online portal (the one that updates you on the progress of your case) isn't updated in line with events in the case. Chasing seems to happen on a weekly basis and doesn't escalate particularly. There is a general sense that correspondence to opposing solicitors' is being sent for correspondence's sake even when responses are unlikely to come. This leads to stagnation of the case through a lack of investigation of the reasoning behind the delays. They don't communicate about the lack of progress in a case until far down the line. Very hard to know that anything is going wrong. Basically my case could have gone on forever with them if there wasn't some intervention.

If I could give zero stars I would. They just don't seem to care. They email instead of phoning and hide behind a central number. I feel as if the Remortgage Team and Conveyancing Support people have treated me with utter disdain. The senior partners don't respond to requests for action. USE ANOTHER FIRM

Truly AWFUL!!!! They do not respond and are the most incompetent of people!My elderly mother in law is beside herself with worry! AVOID at all costs!

Spoke to someone on the phone . Really friendly and helpful in all questions asked

Unless you want to not sell your house, AVOID AT ALL COSTS!!! The most incompetent, rude, ignorant bunch of wallys there ever was. They caused us untold stress and worry and wouldn't even apologise for all the upset they caused. Absolute fools.

Absolutely unbelievable service. I cant thank Elaine and her team at GW Legal enough. I had 2 remortgage offers running out and we managed to get it completed in approximately 13 working days and make the deadline by 2 days and im now clear of my bridging loans.As expected, on instruction, Elaine said she couldn't promise to definitely make the deadline and obviously that's par for the course with any mortgage/remortgage but I still appreciated the immediate transparency.Elaine gave constant updates via email, chased things and did everything within her powers to complete. We would have likely completed in 10 working days if the lease information had been replied to sooner from the developer.Elaine, thank you very much and I will definitely use you in the future.

Huge thank you to GW Legal for helping me buy my first ever property. Helen - thank you so much for your empathic approach and kindness towards the completion and also for always answering my questions, helping with the process and getting the job done in 3 months. Thank you for being so efficient in organising the purchase. Thank you to David for being an excellent solicitor. Completely reliable set of people and totally recommend these solicitors to everyone.