Swinton Group Head Office

i've tried to renew my car insurance TWICE (note not two times) and to no avail. the payment page was down and when i tried to to a local agent(up to 45 miles radius) i just got sent to the same recorded message or number not recognised. is the company going going under?

Firstly you are not insured by Swinton, they sell you to some of the scummiest insurers who make claiming even more stressful than you need.The small claim we made was met with a list of demands to prove that we owned even 2nd hand goods.IF...( A BIG IF..) you can dig years old receipts up, they then might consider " each item ! Absolutely fuming how they simply wanted to find any loophole to then " maybe" pay out ..minus of course at least £200 excess!!AVOID LIKE MAD!"

Beautiful building, great location. I work there but only go into the office a few times a month due to working from home since lockdown but really enjoy my days in the office. Great for trains and trams, shops bars restaurants etc on the doorstep. Gorgeous views of the cathedral too.

This is the sort of thing you're dealing with.Misinformation.2 separate brokers taking money from you're account same day when you clearly said you only have 300 to live on they took the lot nearly and I have a little girl. So to me I really needed my roughly £100 for the month to live on.He said he would put notes at end of call then just left work.When I took out the policy I stated on the phone at end of call I get paid 7th, so don't take it on the 6th.As I needed to get finance on a static caravan.They forgot to put noted again, resulting in me getting a credit marker.And I've been on the phone 10+ hours on 4 months to ask for my money back etc.Avoid like plague.Posted some good proof for you all to see.They haven't mentioned the other complaints on the email as its a separate complain. Will update soon as I get a reply letting you know how badly they deal with it, as the manager keeps saying to me it's not important so we can't make it urgent" mean while I'm trying to move on with my life. And forget about this mess I got myself into."

very nice building x don't actually know about the company soz

Made one claim almost a year ago when our drains collapsed in our garden, leaving raw sewage. Since then they have tried to close the claim without informing us. They have claimed they don't have a legal department. They are ignoring our lawyers.They have not sorted their own internal complaints department. They have disregarded us not renewing our policy and are asking us to reset up the DD. They have completely ignored our data protection requests. In effect, taken our premiums and are doing everything they can not to pay out. We are already £10k out of pocket. I would not go near this bunch of cretins. Use literally anyone else.

Friendly very knowledgeable staff. Nothing is too much trouble. Went through everything over the phone with me explaining different options/choices and they saved me a fortune, halving the quoted premium from my regular insurance company that I had been with for many years. Lesson learned- Don't get comfortable with your insurance provider, give Swinton a call - it's going to save you loads!

Stole personal and financial details from another insurer, and setup a car insurance policy without consent and without even requesting a quote. Complaint to HQ and will take this to the ombudsman. No excuse for this blatant skulduggery. Who do they think they are?

Fraud!Someone took out car insurance, with this shambles of a company, in my name.They kept me, the real me, on hold for 20 minutes then hung up.They’re probably in on it.Best swerved.

When it became time for the renewal I text & emailed the company not to continue. However today I found that they had not only kept my bank account details from last year but they also ignored my instructions and withdraw £452 out of my account leaving me with no money left to pay my direct debit. Take my advice and steer away from what feels to me to be shady dealings