Bannatyne Health Club Orpington

An odd mix of really enjoyable and not-so-sure". I went with my partner for spa treatments and we both had great massages and were looked after really well by two friendly spa staff.. but it seemed the main front of house staff were either too busy or not fully engaged on the day so there wasn't so much warmth in their welcome or general interactions.We had a bite to eat after the treatments but the burger wasn't particularly great.. it looked and felt a bit thrown together and was a bit basic.. the only thing stopping me from feeling really disappointed was that the price which was quite reasonable.Overall the club wasn't too bad.. a little worn in places but not to the point it felt run down.. perhaps needs a bit more regular maintenance though I'd suggest.On the day one of the outdoor jacuzzi tubs was out of service so the remaining working bath was busy.. unfortunately a group of women took ownership for about 3/4 hour

I went today for a voucher treatment and it was really good. I can’t remember the name of the girl but she was lovely and calm, it was a great massage and she really took care of my injury too.The whole experience was a bit ruined by having to pay extra money for a locker and a towel. Obviously when you go to those type of treatments you expect to be able to leave your belongings in a safe place and to be able to have a shower after getting oils over you. I go every year for at least two massages and never before I had been charge for leaving my things in a safe place or for rinsing the oils that they used on me…In one of the other places I went they did charge as well but at least they let you know in advance, but here they don’t let you know, so they obviously trying to make some easy money taking advantage of this.Also, no sandals/flip flops were offered at any point, so it concerns me a bit the little care they have for the hygiene in that place.Locker, towel and flip flop are a must when you go to this kind of places. Is like going to a bar and charge you for using a glass for your drink or going to the barbers and telling you that charges you for rinsing all the hairs left… ridiculous.The girls of the massage were fantastic.

I had a lovely spa treatment and enjoyed the jacuzzi, sauna, steam room and pool. Staff were friendly. It was surprisingly busy for midweek, so crowded in sauna and steam room which was a shame.

We booked a deal from wowcher. We had rebook as they didn't have enough staff due to illness. The spa treatments were OK and the girls were friendly. The woman working in the cafe could be a bit more friendly but maybe she was having a bad day. Overall OK but probably wouldn't go again.

I liked my sessions at Bannatyne, the massage by Lauryn was great, she was nice, detailed and patient with the explanations of treatments.However the hygiene of the pool is worrying. There was an unpleasant smell when I walked in, and got used to it after a few minutes. Packed resting chairs and jacuzzi on a Monday noon time.Cafe is good however staff was on a break and wasn’t picking up order straight away. Need more time urgency.Alex at the front desk was attentive, explained things very well to a first time comer. Staff quality varies here. Mostly welcoming and very keen to put on a happy face. I hope everyone is enjoying their work as well as offering good customer service.A large free parking for customers. A little difficult if you don’t drive.

Came here with hubby as an anniversary treat. Was a nice drive to the spa. The facilities were not as clean as expected. £10 refundable deposit to hire Robes, Flip Flops and Towels and £6 to hire. (You get to keep the bag and flip flops). The poolside and spa areas were busy and the jacuzzi was outside in this cold weather! Leaves were literally falling into the water and just did not seem hygienic at all. Showers were dirty. We had scalp, back and foot massage after and again it wasn't as good as we expected, I think I left more in pain. The masseuse although was very nice and calm spoken, felt like she didn't want to make contact with my body as I barely felt anything on my feet and during scalp massage.

My family and I went as a treat for my 60th birthday. The massage was so good, but my favorite part was the relaxing lounge, which is made up of heat storing ceremics to lie on. Bannatyne Health Club also has an outdoor jacuzzi, starbucks, and swimming pool, which provides aerobic classes. It's a busy place, and the only downfall was the small jacuzzi. Not only was it a long wait to use it, but in the end, we gave up trying. I personally felt there should be two Jacuzzis to accommodate the members. Overall, it was a lovely day enjoyed by all. We purchased a bag which included dressing gown, towel and slippers. You get to keep the bag and slippers as a memorabilia. I would definitely make another trip to their facility, but try another location

From the outside, the building has seen better days but upon arrival the club is nicely laid out, friendly and helpful staff throughout. The gym is decent, a little scattered for equipment but is a good size for informal use. Treatments were super and the relaxation room was wonderful. A good size pool, shame it was so cold. As a spa day, 8/10.

I was treated for a spa here on my birthday it was a nice experience I cant remember the therapists may be wrong but i think her name was Sammy a Jamaican lady with short gold hair, she did well.A very clean, calm and relaxing environment with nice steam room sauna and pool

coffee shop on site, sauna, steam room, swimming pool,gym, showers lockers treatment rooms, studios, jacuzzi....selection of different massages and beuti treatments on offer staff excellent professional welcoming....relaxation room was excellent heated chairs....warm oils...place cure nails .