Trailfinders Belfast

Patrick was very helpful in organising my holiday over the past 2 years. He goes the extra mile. I'll book with him again.

The staff's were very helpful and patience with me. They were highly professional people.

While the company themselves are fantastic and efficient unfortunately they use a broker in England CSAL who do not reply to or settle claims so taking a policy out through this company is pointless.I think it's important anyone taking a policy out with this broker is aware of the fact that they will be unlikely to receive a settlement if they have to claim. I sent all my paperwork in February, I have yet to receive anything other than generic emails saying they will get back to me. I have referred the matter to the Financial Ombudsman in the UK now which is such a waste of my own personal time also.

We had the best experience in Trailfinders. All the staff were lovely and so knowledgeable! Ashley helped us plan every detail of our honeymoon. I would highly recommend & will definitely book again.

We booked a holiday to Cuba with this company everything went smoothly, we did recommend this company to our friends. A member of my family was recommended by their daughter. I will definitely be using trailfinders again.

Trailfinders Belfast a company you can depend on. We recently returned from a long awaited trip to South Africa( delayed due to Covid). During our trip booked and organised by the Belfast Branch we encountered several disappointing aspects in relation to quality of accommodation. I made contact with both local management of these accommodations and also management of Trailfinders through the Trailview app. I got an almost immediate response from Trailfinders in Belfast who did their best to solve our problems together with local management. On our return home Sinead the local manager telephoned me and took on board our issues with the properties. We have also received a generous refund in respect of the properties which fell below acceptable standard as advertised. I would have no hesitation in booking with Trailfinders again for future trips as I can confidently say that thing will be well organised and in the event of any misfortunes the company have your back to solve them

Staff are very knowledgeable and helpful . I did have to wait to be attended to.

My niece went in to make enquiries on both of us travelling to Australia & various prices for times of year. So it was entered on computer in her name. When I went in in person to pay flights the main person was down as her so I asked yo have it changed to me & paid for it.onmaking a further enquiry via long phone queue I was told the main person was my niece & what was my name! Then I bought their flight insurance but advised to to phone a number on my itinerary to add underlying conditions.i did ring to be told via English dept that they cdnt insure me & gave me other numbers to ring.i did this & picked one company paid extra & was told I didn't need TRAILfinders insurance & shdnt have been sold it as I now had 2 insurances!!!!

We come here whenever we want to book an out of the ordinary" holiday because their staff are very knowledgeable. As usual Maria was able to provide excellent information and advice. Highly recommended"