School Uniform Direct

Fantastic service, the assistant (not sure of her name) was very helpful and efficient. Picked out the right sizes. Thank you so much

Absolutely shocking service from the Fulham branch! Visited the store in all the way back in August, had spent £183.24 on my boys uniform however, one set of trousers were not in stock so I then paid additional to have them delivered, believe it or not, I still have not received them we are almost in December! Of course, I've contacted the store numerous times, one member of staff said the trousers were deemed lost with Evri, so they were sending another pair to me via DPD, but of course they did not arrive. Called again and was told this would be sorted and someone would get back to me, and again...nothing! During this time I've had to purchase more trousers for my son from elsewhere which has cost me a lot of money! Ended up calling for a refund because this is ridiculous now, the service is so poor and still I have not received my refund. The last time I called was I believe a weekend so head office were not available to help, another member of staff said someone will contact me back to arrange my refund and yet again I still have not heard a thing! No assistance, apology, goodwill gesture..absolutely nothing. This really is unbelievable, my refund needs to be processed immediately or I will be taking further action.

Me and my wife visited School Uniform Direct in Mitcham today. I would like to commend Stephanie on her brilliant service, she was helpful, patient and extremely knowledgeable, which made our experience seemless. Thank you so much.

Ordered online on 4th August, express delivery. Never arrived. Went to the shop, was served by a lovely gentleman. Experience was good and was served quickly. Only issue I had was that i asked for a cancellation on my online order, as I had come to purchase the never recieved uniform again. Not sure what was so complicated about a refund. Awaiting a refund now

Friendly, organised, and helpful staff.Shop can get very busy around late July, whole of August, and early September month.

Thank you very much for today. Came in with my sister to get school uniform. Kimberley offered such amazing customer service to us and helped us with sizing and was informative.

You will find everything you need for school, the staff are really nice and helpful as i came without an appointm but they let me get in, i was assisted by Sanchaya and she made it easy for me and my son!

Was served by Anisa, she was so helpful and patient. She assisted me and my child very well. My appointment was for 1:30 but as I got there early they saw me.Great customer service

Extremely helpful. As I was in need to buy urgent uniform for my Son today! They helped me as quickly as possible, lovely and very long staffs.Highly recommendedThanks

Awful, we didn't book appointment this time I had straight exchange. Waited over 1 ht outside the shop. Then 90 min in a queue to exchange boys trouser. One person at the till point.