SkullVikings

Placed an order back in March, was charged and still no delivery.I understand with everything going on in the world, times are tough. But I've tried to contact this company a few times to chase this order up and have as of yet received no reply. So, in effect, I have given the money spent away for nothing.I can see that people are receiving their items, and seem happy with them, so this is not a normal occurrence.But, from personal experience, a terrible retailer with 0 customer service.

I have tried to contact this company 6 times for help. They refuse to respond. I finally got the items. I am missing a $50 item and the tankards that I ordered aren't even close to what they advertise. Unbelievable how disappointing they are. Birthday gift was ruined and almost $200 wasted with no regard from the company. looks like something I could have bought at big lots or something. Extremely disappointed but afraid I'll never get my money back because their policy states to contact them. I've tried 6 times.

I made my first purchase from Skullvikings, can't fault the products sent, great quality and delivered in a timely manner. Originally had an incorrect item delivered to me, they were quick to email me and explain the situation. Also quick to sort out the issue and deliver my order.

Ordered a large drinking horn & stand from skullvikings. Now I made the mistake of purchasing a stand that wouldn’t fit the horn in question, the moment this was realised on the stores end I was immediately contacted to clarify whether this was a mistake on my part. Unfortunately I’m terrible at checking email & missed the multiple emails sent to me to clear this issue up. This is where the customer service is absolutely fantastic. The store proceeded to change the stand for the correct one and upgrade my shipping to make up for lost time I had created by not checking the emails. As well as this top class customer service and intuition, there was a handwritten note that explained the stand was swapped for the correct one & if there were any problems to get straight in touch, which again, is just absolutely incredible customer service I didn’t even have to ask for !!In summary I couldn’t recommend the store enough not only for quality items but also for quality customer service !

Total scam I've placed order on 17 July 2022 never received item or confirmation only thanks for your order email" 11 days later still nothing no phone number only email I've tried contact trough email guess what? Still nothing. Luckily I always shop with care in web and paid with PayPal got my money back but time wasted. AVOID"

Hi I just had to say a mahooosive Thanks and praise at your efficient and professional service from start to finish. I can't wait to give my Berserker his horn and beard bead with my house key attached to the keyring. You've made it possible for this shield maiden to spoil her viking... thank you immensely.I will use your lovely gift, my 10% discount code on my next order thank as there will be more.Once again thank youI will thoroughly recommend you

I am so impressed with the speed of the delivery, the beautiful packaging and the quality of the items. So happy with the hair beads, they will help break up a terrible line of colour growing out and feed my viking obsession!!! Good luck with the business and thank you!

I have been very skeptical about whether or not to order from skull vikings for a long time as they were a site that kept appearing as a pop up ad on Facebook so I doubted whether or not they were legit. It was after this a friend had gifted me something they had ordered from there site so i decided to take the plunge and place an order I can honestly say I was not disappointed.My first order was for an arm ring that I had been eyeing up for a while but after being unsure on sizing and ordering I sent some questions through the sites online forms they are quick and simple to use and they were more than happy to answer my questions after ordering the item arrived very quickly and nicely packaged with a hand written personal note from the skull vikings team welcoming me as a customer which was a very nice touch and a discount voucher for a future order so it didn't take me very long to decide to order again.My second order for one of there drinking horns left me even more satisfied. As stated on there site horns are completely unique so as part of the order I asked if they could supply a horn in a close shade, size and shape as to what I was looking for and they met these request practically perfectly again this order was sent very quickly with options to protect the item in case it goes missing I'll 100% be ordering from them again their items look fantastic and are reasonably priced, plus its always worth going back to a company where you feel that your custom is truly appreciated