Bubble Waffles (Aston)

Ordered the snickers milkshake and biscoff lovers sundae, delivered earlier than expected which was great, i plan to try out the waffles next time! I would most definitely recommend this place ⭐️⭐️⭐️⭐️⭐️

I thought I would try this local dessert shop and I was really amazed from the quality of the desserts. My favourite item on the menu is the mocktails they taste amazing. They also gave me a free brownie as it was my first order and that was very kind of them.

If it was possible I would rate it -0000000 .. the situation turned up to be so funny . We have ordered desserts 2 hours ago . 45 minutes ago my partner rang the restaurant and asked where is our desserts and how long we should wait . We been toldOur desserts left the restaurant . After the phone call they blocked my partners phone number , so I called the restaurant from mine and they answered it . As soon as he heard that we are the same people that called time ago he said he will find out from delivery guy where the order is . In within the conversation I been called “ sister “ multiple of times, which I feel like inappropriate to talk to the customer this way . In addition , customer service is so low to block customer number from preventing them to call a restaurant. Our desserts still not here , we absolutely have no idea what to do . DO NOT ORDER FROM THIS PLACE…Quick update after 3 hours delivery driver arrived and brought us fully melted milkshake to the point that it was dripping out of the bag . Would really appreciate if owner of this restaurant can contact me

Absolutely IN LOVE with the milk cakes … literally 4th day in a row ordering my dessert and have received excellent customer service and have enjoyed my dessert every day!! 10/10

I came down to the shop as it was recommended by a friend and he specifically suggested the Atlantic mojito, customer service was above great felt really welcomed. The mojito over all was the best mojito I’ve tasted across other desserts shops, presentation was on point, highly recommend!!!

I ordered some desserts from Aston, Birchfield Rd Bubble Waffles. I went to collect the order, I asked the cashier at least 3 times to make sure everything was in the bags. He said yes. When I arrived home to my disappointment one the sprinkle cake was missing from the container, just the custard was in there. I phoned the shop to tell them that it was missing. The man on the phone said they were busy and we would have to collect. I told them that we could not as it was my son who went to collect grudgingly as he has just come back from work. The man on the phone said he would not deliver as we should have checked the order before we left the shop. What a joke. if my son started looking at every order he would be there for at least 15 minutes. So we told them we would need it delivered and he repeated himself, if we went to the shop we could pick it up as we should have checked before we left with the order. I have never had someone who has been So RUDE on the phone especially when it was their fault. My family are always loyal returning customers. They obviously aren't as loyal. Therefore this will be the end of my whole family ordering from bubble waffles. They obviously don't need our custom. A disgrace to say. Would give 0 stars if possible. Ruined my whole night. Just to let everyone know, although we paid for our dessert we still did not get the item that was missing be careful it it might happen to you. Check the photo no sprinkle cake in their.UpdateGot a reply to contact management to get this resolved and when we called in we were not passed on to management but rather they were still on the verge of proving us wrong so dont waste our time we are not coming back. By the way customers are always right. End of

WORST SHOP IN THE WORLD! Avoid at all costs. The desserts gave me food poisoning for a few days!!! The manager did nothing to resolve the issue. He took it as a joke and said it wasn’t his fault. Food was undercooked and cold and did not taste nice at all!! Do not come here unless you want to be food poisoned. It’s honestly not worth it people. There needs to be hygiene checks to avoid these kind of things.

The brother thats running this place big up. If you guys go there for milkshake get the blueberry white chocolate milkshake 10/10

Order took over 2 hours to come. Rang the restaurant after an hour and was told it was ‘on the way’. 40 minutes later there was no sign so rang again a few times and they declined the call every time. After 2 hours the wrong items arrived and the delivery driver said the restaurant ‘couldn’t handle all the orders.’ Genuinely the worst experience I’ve ever had ordering any kind of food in any city. To top it off we were promised a partial refund for the items not delivered which still has not been received. WORST SERVICE I’VE EVER EXPERIENCED AVOID AT ALL COSTS.

Amazing service & fast delivery!The waffle & sundaes are delicious very generous with the toppings and sauce!I have to say the new mocktails are becoming my all time fav too!Most definitely recommend