Appliance Express Ltd

I have bought several white goods from A.Express over the years, they always give good advice without being pushy. I was beside myself when I went to my freezer, all the food at the top half of my chest freezer had gone soft. This was last Friday night( 08sep). Went to A.Express Saturday and my new chest freezer was delivered an hour later. Why would you go to a high street retail store, when you can get service like that.

Good service and fitted built in refrigerator perfect fitter very helpful jc

Very helpful staff know what there talking about

SHOCKING SERVICE - AVOID AT ALL COSTSI’ve always believed in supporting local shops rather than the larger retail chains, but never again. This company is so unprofessional, in reading some of the reviews I’m not alone. I bought a BOSCH oven less than 9 months ago, when I noticed heat was coming out of the top, the door started to give way too. After reluctantly responding, I was told ‘this has nothing to do with us, contact the manufacturer’, they completely disregard the 2015 Consumer Rights Act, and operate on their own terms. Reading one review, I had exactly the same experience from whom I believe to be the owner, he was very rude, obnoxious and tried to intimidate me, turned on accusing me of being abrupt. Read the reviews properly, you can see through the obvious ‘made up ones’.It’s ironic on their website they quote ‘life time product support, if any issues arise just call us and we’ll help resolve’. I wasn’t’ even given a phone number to contact. But rest assured I’ll be taking this further, it’s illegal to run a retail operation in this way. Buy at your own risk, there will be no support if items breakdown, regardless of warranty, service is dreadful.

A certain nAtiOnal retailer took our order for a particular chest freezer, and then rang back an hour later to say they hadn't got it in stock after all. Rang round local and national suppliers, nobody had what we wanted but Appliance Express said they would try to source one in the next few days and let us know. Well, they succeeded, excellent communication and great value. I was going past the shop so opted to collect rather than have it delivered, and was given a friendly reception and the member of staff carried it to the car for me too. Hadn't been in before, but was very favourably impressed by the enormous range of stock in the showroom - it's not as swanky as a PC World layout, but at the end ofnthe day it's the customer that pays for the shop. Bear in mind also that this company has been hit by covid as well so are well down on staff and don't employ excess numbers - my experience is that they do a great job with personal service. I will definitely use them again, and have no connection whatsoever other than being a satisfied customer.

Excellent, informative, friendly service, couldn't ask for more.After an absolute nightmare with Currys we cancelled our order and decided to shop local for a new built in double-oven. Bought and took away a lovely Belling from Appliance Express.Great prices and a super service. We'll be back in when we need our next appliance. Many thanks.

We have been going to Appliance Express for many years. They offer a really wonderful service with a good range of products. We can highly recommend Appliance Express

It looks a bit of a shambles, but it has a far superior selection of appliances than say Currys. Excellent advice as well. As we were desperate to get our fridge freezer, they pulled all the stops out. Fitter did a great job of the installation, very professional.

People who work there are very helpful and puts the big companies to shame good old fashioned values and service

Wonderful service from Appliance Direct. My washing machine packed up so same day went to Appliance, chose a new Bosch and was delivered next day and fitted the following day. I have in the past bought from them a freezer, oven and fridge. Never a problem with any. I highly recommend this shop. Marian Jones