Solus Accident Repair Centres - Erith

Had to get car repaired after a collision and it was sent here.I was pleasantly surprised with the exemplary service and quality of work done on it.Communication was excellent, friendly and reassuring.They made sure I got a courtesy car so I could get to work.The repairs were done exactly to time given. I got my car back looking like new.Happy to reccomend.

A great service and good like for like courtesy car. Plus very handy that the dartford Charge was already sorted out so no need to add the car to my account. Very friendly, reliable people also and my car is completely back to normal after the repairs.

Was given solus to repair my car via my insurance company and have been very pleased. Absolutely fantastic service and communication. Really impressed with the speed and freindly communication from all of the team at solus from the get go! They picked up and dropped off my car at convenient times and always a phone call prior. Excellent repair work to the bumper of my car. Would highly recommend.

Great service, great work and communication on progress!Front office staff is more than exceptional.

The worst garage I have ever come across! My car was sent in to replace the bumper and some some other issues. Although the bumper was fixed, the car came back with more problems such as my BMW badge was scratched, my new brakes which I changed just a few months ago through bmw were now suddenly squeaking, my passenger side headlight was condensed inside and on top of that they left some sort of strong, sticky residue on my car which I couldn’t take off. The garage had my car for 18 days and couldn’t fix all the issues but instead added more to it! I called to complain on Friday about the matter and was told I will get a call on the day but it has been 6 days and had no call back. So disappointed and disgusted that they could do this to someone’s car and send it back like that. Very unprofessional and I would not recommend this garage to anyone.

Review on behalf of my wife.Solus picked up her Picanto on a Thursday morning and returned it repaired the following Tuesday, they could have returned it on the Monday but we had appointments elsewhere.The repair looks very competent and nicely finished. Courteous people doing the pick up and delivery.We told them that we would pay the excess to them by cash and they came with a printed receipt .

Had to completely redo my review. Had an absolute nightmare with SolusI had paint stripper poured onto my car. The insurance company were great & prompt. However, Solus... on the other hand!!!! Well, they stripped &,resprayed my car 3 times as it kept coming back with what I can only explain as, as rash, which wasn't there when it went it. Eventually, I was satisfied with the work as they completely replaced the boot &, bonnet due to the 'rash'! .Until.. the rear windscreen shattered. I have a hard top convertible BMW which Solus forgot to tighten the screws in the boot when they replaced it! You can only imagine my frustration. There were other issues too....the bonnet badge fell off, the battery dying due to my car being stationary for so long which led to a misfire & all fuel injectors being replaced! The list was endless. 18 months on, I finally get my car back.My advice....you know what that is!

Solus kept me informed from the start when I made the the claim, gave a date and assured me the car will pick and delivered,and they also arrange car hire on my behalf so I was not inconvenience.The service great from start to finish.

Solus Erith have been absolutely brilliant with the repair of our Jaguar. Andy was so helpful and reassuring when explaining the job that needed to be done. Top bloke. The girls on Reception we're also great. Not forgetting the team that did all the repairs and paint work. I can't say anything negative. Just positive. Superb Job. We we're informed all the way through the repair, and everything was completed in just over a week. I would recommend Solus and the guys and girls from Erith to anyone. *****Many thanks.Keith.