LittleBlackDress.co.uk

I sent for my order 2 weeks before my event, upon placing the order I realized the shipment was being sent to the UK rather than IE. I immediately contacted and asked for the location to be changed. After paying fees to have my order shipped to the correct address 3 days later I received a notification that my order had been shipped to the UK! I submitted an online form 3 times with no response. I finally called and was told that my order had not been changed to the correct address and the service was rude and not empathetic/sympathetic or apologetic. I ended up cancelling my order, and had to find a new dress before my event. Such a shame because I was so looking forward to the dress.

I ordered a dress before lockdown took months to arrive when I tried to return it it advised not to. I telephoned the company left several messages no response surely they are taking calls. Still notice it is closed what is the situation about returns please advise

Amazing customer service from nicole and molly. Lovely dress as well x

Amazing quality dresses, customer service really helpful and friendly. Would definitely reccomend!