Sliders UK Ltd - Doors and Windows

Delivery arrived at the wrong destination and without any prior warning,Sliders acknowledged the mistake.Driver and transport refused to come and get them and deliver correctly that day,The door had been offloaded on the kerb side and couldn't be taken In as it was a customer of mine from2 years ago.Had to pay for a local transport company to move them @at £140.Sliders said they'd cover that on the day.Oh and the sill was knocked on the top of the door and top bar on the bottom.Changed they're mind now.Poor service,Poor attention to detail.Dishonest .UnderhandedLazy firm.DO Not use!!!!!!

Door bought through euro cell in Irvine. They no longer deal with sliders so went direct. I was only looking for a replacement and willing to pay. Sent pictures but got no response. Had to put tape over sharp edge as we have children in the house.

Very poor service - not recommended.We ordered a Light Grey" door from Sliders UK's online catalogue. The door we received was definitely not grey

We ordered a stable door from Sliders and it fell to pieces in just over a year. All the hinges became lose and couldn't be tightened up due to this the slab moved and caused damage to the outer frame, the lever/lever handle snapped off. The response was that the door had been mistreated" which is laughable. After a string of emails and phone calls i was left with no other option to buy yet another door. The door couldn't be installed for a few weeks due to building works

Great company to deal with - quality products , quick delivery and very helpful and knowledgeable staff.

Front door was supplied warped and 2 months later we are still waiting for Sliders to sort it out. The door doesn’t fit in the frame properly which makes it very difficult to unlock and I am concerned about it being insecure. Couldn’t be less impressed currently.

great company to deal with, deliveries are always on time.good quality products, great customer service.highly recommend

We own a home that was built 6 years ago and unfortunately has bi-fold patio doors from Sliders UK. One of the hinges has broken and because they and the house builder cannot find the original order number they can’t source the replacement hinge. It’s a £20 part, which I’d be happy to pay significantly more for if they’d support their product, but because they refuse to do anything beyond the bare minimum it’ll cost me over £2000 to replace 6 year old doors. Do not use them and expect any kind of ongoing support.Ohh, and let’s not kid ourselves that most of the 5 star reviews here happen to be from people who live in and around Preston.

First of all they put the letter box in the wrong place , then said it would be another six weeks wait . So replacement arrived, cassette that holds the glass in had moved in their transit to us ,seeing the door had been sprayed a special colour we had a white mark under the cassette which shouldn't have been there, should have had a knob fitted but that wasn't supplied ,something wrong with the letter box inside so it scratches the outside when lifted. So Sliders sent out (for me to do) new letter box which was the wrong one , cassette with no security tape, and one knob which did fit.So went up to Preston to see Steve Mines ,lovely bloke when you are in front of him but at the end of a phone completely different. Said he would have a meeting on Monday and get in touch. He didn't and I was ringing and leaving messages, 2 weeks later he rings and tells me we are manufacturers and their service engineers only teach people how to fit the doors & I have no chance of them putting their own mistakes right.Will not have any more dealings with this cowboy firm. After sales absolute joke

First class service and products, I would recommend for all aluminium products and composite doors