Dudley Bouncy Castle and Inflatable Hire

Absolute joke! Ordered a bouncing castle from this company around 1 month ago. Was told I would have confirmation a couple of days before the party- which I did. Was told that the castle would come some time between 9:30-10:30am. Day of my daughters party arrived for no castle to show up! Phoned them on numerous occasions, to which I recieved a text saying they would arrive in around 30 minutes (currently 11am at this point). 11:30 came and went (the new time the castle should have arrived). Called a few more times and finally got through to be told they would be there soon. At this point it was now just after 12pm (the start of my daughters party! To which all her friends had arrived). Countined to call them throughout the day- to which I was unable to get in contact with them! I also tried on two different mobile numbers. I text the number- to which no reply. So annoyed and gutted as the kids were looking forward to the bouncing castle. Currently now 17:40 the time I am writting this review and still no reply or bouncing castle. Joke! Would never ever consider this company ever!

Failed to deliver our booked bouncy castle and inflatable assault course on the day of our hire - this was a community event held at a church. Lots of children were disappointed. We were told at 7am the morning of the event/day of hire and our contact was unresponsive for the rest of the day, even when we offered to collect the items ourselves. Shame. Will never use again nor recommend to anyone.

I needed a bouncy castle for a birthday party and a few companies I contacted didn't stock the size I needed. I found 'Dudley Bouncy Castles' on Facebook and they were amazing! From the moment I enquired about hiring one up until the day of delivery, communication was brilliant. Not only were they professional, punctual and friendly, the cost of hiring the castle was very reasonable. I will not be using any other company for my bouncy castles in future! Thanks guys! Xxx