We Buy Any Car St Helens

Great service. Very easy to use and sales staff were brilliant at what they do. But as you expect with these firms, their deductions are a little unreasonable.

Very positive experience with the rep from the St Helens branch. Speedy and super helpful.Explained the process throughout and delivered the best possible price so we came away with the best deal for us.

Appointment on time. The guy was very good. But only average offer plus charging a transaction fee. Why. That's your business. Because of that would be wary and advise people probably against using your company.

Just sold our car at We Buy Any Car St. Helens and Machek the lad who looked after us was great. He was really polite, chatty and friendly. He was also really efficient and we quickly had a quote which we were happy with. The only negative thing I would make comment on is the transaction" fee which was £75. Other than that fantastic service from Machek and a fair price all things considered."

2 huge issues:- I booked an appointment for 5.50pm after a 6:10pm appointment in Prescot was cancelled by them. Arrived at 5:45pm, the lad was nice and told me there had been 2 'walk ins'. Pretty much a full hour later he finally did his appraisal. Why offer appointments at all? Utterly pointless.- I was very honest on the online appraisal and whilst I expected the in person valuation to be lower than the online valuation, it's not acceptable to get a 60% lower offer. The car has no dents, it has usual paintwork wear and tear but nothing significant. Again, what's the point? The online valuation bore no resemblence to what I was offered in person.No issue with the lads working there but all in, an hour and a half of my life that I'll never get back...

Wes had excellent customer service and very quick with the process

Just sold my car today at We Buy Any Car St. Helens.The lad who looked after me was great. (Didn't get his name but he mentioned he took over the hub - whoever his manager is needs to give him some credit as he had excellent customer service skills)He was really polite, chatty and friendly, spoke to me whilst looking around my car.He was also really efficient and we quickly had a quote which I thought was exceptionally fair and I was really happy with.

Got a fair quote online in the morning, went to the cabin in the afternoon, and get offered £1100 less. The guy says their website assumes the car is in perfect condition… it’s a 9 year old car with 60k miles on the clock, which I put on the website. It’s in good condition, of course it’s not showroom condition. All not helped by the fact that I arrived on time for my appointment and had to wait 20 minutes because the guy was looking at someone else’s car, why bother booking appointments… waste of time.

Friendly employee Shaun. Explained process clearly and how valuation/payment worked. Car sold without any problems. Recommended.