the fishroom

Terrible customer service, was out right told I couldn't get a fish without asking if we was going to be increasing the tank size once the fish grew. This is my first time getting into the hobby and I have been scouring the internet for tips on how to give the fish the best life can have. Coming here made me feel terrible in my choices.

Great fish shop, can't go wrong.Highly reccomend.Wanted to note in my review the previous Wendy thinks their opinions are facts lol

Not a 5 star lavish looking fish shop but who cares!? If you want this go to blueplanet! John is great, he will be brutally honest some people will like it others wont but I can guarantee you wont be tricked into buying random items or given false information. He will never try to upsell random items just for his pockets, here you will find someone who listens to what you actually need and explains his reason for his answers. Bought over 20+ fish here over the past 5 years all doing great especially our 3 6 inch electric blue acara's in our 5 foot tank- Also purchased and delivered by the man himself. Cant fault the place, the girls are great too very helpful.

Really friendly service and helped me with my fish when other shops wouldn't

Nice little shop with a good range of fish. You can get carp also.They are on Facebook and they post what fish are new which I like about this place

Poor poor poor . Spent 6 weeks settling up a tank. Arrived here to browse and purchase 3 or 4 fish to slowly build a community tank. As I didn’t know what fish I wanted , i was advised to come back when I knew because browsing wasn’t allowed .

I bought a fish tank and some other bits. The owner was very nice. Very knowledgeable and great prices on products. The shop is really clean too.

The fishroom is an excellent fish shop founded on exceptional customer experience and excellent subject matter expertise. Jon and Jack have guided me from being a complete novice to having a thriving aquarium full of beautiful tropical fish. I would very much recommend the fishroom to any prospective fish owner. Thank you Jon and Jack!

Very helpful. in store and on the phoneBest range of aquarium plants and scape locally

Looking at other reviews I would be unreasonable to assume our visit was the normal representation of this business and therefore could not give just one star, our visit was a result of reading all the good reviews but we were disappointed with what we saw. I hope you will receive this as constructive criticism rather than anything more.Outside you are keeping pond fish in glass tanks. Considering the current freezing temperatures it's obvious this is not a good practice and I wonder if the cracked tank abandoned standing on its end outside is a result of the freezing temperature. On the same subject and considering health and safety, should this tank be left outside like that where children are going to be inquisitive? Back to the fish outside- some looked emaciated, and the tanks full of algae and debris.Generally outside looks like a dumping ground and uncared for.Inside the shop is well stocked with supplies and treatments but again the fish in the fresh water sales tanks looked unkempt with algae. In these tanks we observed one dead cory, and one dead unidentifiable partly eaten fish.As fish keepers of both pond and tropical, there is no greater put off to buying fish than seeing dead bodies and dirty tanks. More importantly these are living creatures and it is upsetting to see them in these conditions.Needless to say we did not purchase any live fish or aquarium plants from you on this occasion.Pictures attached of outside tank , broken tank and area outside.