Pandora

We're regular customers for the wife obviously not me,Outstanding service here & abroad we popped into our local one in Stratford upon Avon to get a snake charm for wife's bracelet.. as we have one as a pet...

I come into this store regularly and A lot of the other staff really don’t seem to care and normally don’t bother to ask if you need any help or even smile at you. I went in with a loose clasp the other day, Surpiya looked after us and took so much time and care talking to me and showing me different things. She helped me get a new bracelet and a groot charm and generally seem to care a lot about me as a customer and really went the extra mile. Was a lovely experience - thank you so much to surpiya!!

This store is just the best. There is always such a great range in stock and nothing is ever to much for the exceptionally friendly staff. Priya and Emma are just the best and always go the extra mile to ensure you leave the store happy. Highly recommended.

Popped into the Stratford upon Avon branch to purchase a present for my niece, Alice listened to what i wanted and gave me options within my price bracket. My niece was thrilled with her present, the service I received was lovely and a credit to your business. Thank you, Mary

What excellent customer service! We were purchasing a ring for our daughters Christmas Day birthday and nothing was too much trouble for the assistant Abby. If she is representative of the standard of assistants employed by Pandora their interview process is working very well. Although we have a more local Pandora store it will be the Stratford store that we will visit next time.

Very disappointed seen Georgia and other lady laughing behind my back for No reason very rude manneredWon't go back there again and if any one asks will tell them whyGoing to phone headoffice 2 report this as suffering with anxiety as it is with out people laughing behind my back. Would rather do 3 hour journey then go back to them disgusted by the behaviour made me feel very uncomfortableWas going to write a good review til I saw them laughing at me but there not worth it just very spiteful people

In shop today, served by Emma, she could not have been more efficient, helpful and polite. Dealt with everything including problem bracelet really well, credit to the company. Thank You

Awful ! Girl that served me could hardly be bothered ! Mumbled something about 15 percent off of buy two charms I said oh no it’s ok met with a sigh ! Then told me wrong price luckily said 35.00 was 30! Was expecting nice box got a bag that after left store broke!I’m really annoyed ! I couldn’t go back because parking but I was getting gift for my friends 60 th and was hoping for nice packaging ! The girl had awful patchy fake tan n young blonde won’t bother going that shop again I go to Solihull never again

I made a few purchases from Pandora stratford upon avon on 8th December. At the busiest time of the year, the staff were so helpful, had time to chat, and the staff member serving me literally got my life story. The charms I were getting were for memorial purposes for myself and she took the time to listen to the reason for each one. Was also quite entertained I would think!!! You really couldn't write it!!! To her it was possibly an episode of eastenders, to myself and my cousin it was so very special. Absolutely wonderful experience, friendly staff, friendly atmosphere. Five stars all the way ✨️