Marlborough Homes Estate & Letting Agents in South Woodford

My sister and I have just recently completed a 9 month stay at a rented property from Marlborough Homes and we both had a very great experience living in the flat. Both Matthew and Nataliya were very friendly, polite and very helpful throughout the 9 months. be it face to face. speaking on the telephone or emailing. They both treated me not only professionally but also very respectfully and never talked down to me or being rude and condescending. They were a big help in helping us with filling the forms and what documents need to be provided and were always available when we got stuck or confused during the process. They also both suggested a builder when we needed another builder to finish our house refurbishments without being asked and Nataliya came to our house after work to hel with the translation with the builder without being asked. They also allowed us to continue our rental contact on a rolling monthly basis after our 6 month contract had run out and the work on our house was still not completed without any hesitation But most of all, we may have never got our house done up in the first place because we had tried to find property previously to stay around 6 months and nothing was available. We are very grateful and thankful that Marlborough Homes gave us a chance when most letting agents wouldn't, in letting us rent one of their properties on a short term basis whilst our house was getting done up.

Had an amazing experience with this agency for 2 years. Throughout my time renting a property through them, they were consistently available and willing to help with anything I needed, big or small. Natalia, in particular, always going above and beyond to ensure that my needs were met. I highly recommend this letting agency to anyone looking for a reliable and trustworthy partner in their rental journey. If I ever find myself back in the UK, I would not hesitate to use their services again. Thank you :)

I Mr Sam Binet would like to say a big thank you to Matthew and his team @Malborough homes Inc Ltd.Being a first time seller, I was quite nervous in going about selling my property.But after meeting Matthews for the first time, I was reassured by his calmness and bedside manors.Through out the whole process I was really impressed by Malborough homes work echo and how quickly they respond to myself and anything else that needed to be dealt with the whole time!So if your looking to sell or even buy then Malborough homes Inc Ltd is the place to be, I highly recommend it!Yours Sincerely Mr S Binet.

I have rented a two bedroom flat for over 6 years through Marlborough Homes and definitely will recommend them as estate agent. Matthew and Natalia always were available to help with any issues. If you’re looking for a letting agent which is experienced and reliable do not hesitate to use them.Peter

I have been extremely satisfied with the professional and responsive rental service offered for landlords. The online portal is excellent too. They found me the loveliest best tenants ever, who pay the rent on time every month and keep the flat spotless. Likewise, I am quick to respond with maintenance issues if the tap is dripping or the light fitting requires attention etc. The gas safety check arranged through them was also efficient and timely, and priced very reasonably ... less than I have paid in the past when I booked them myself! Thank you Marlborough homes for a very happy landlord and equally happy tenants I'm sure!

I had a good experience with this company over the two years I rented through them. Very friendly and supportive staff. I would recommend them!

After 10 years of renting in London and some not so great agencies/landlords, I cannot recommed Matthew and Nataliya at Marlborough Homes enough. They made the last few years of renting a breeze, dealing with all and every issue promptlyand professionally, they were always there to help!

I have rented though Marlborough Homes for nearly 3 years. I have always found them professional, helpful, friendly, and understanding.They replaced my fridge within 1 day when it made some weird noises, and repaired some water damage from a leaky window quickly.I am surprised to read some of the other reviews here, and I think they were maybe written by their competitors!

If you want to be messed about by an agent, then look no further. I went to view a property for rent on 19/10/2023. Mathew showed me around and seemed very friendly and efficient. I told him immediately I wished to proceed further. I was sent an application link which I filled out straight away. On 20th and 22nd I messaged Mathew with no response back about what’s happening. 23-27th i have been calling the office twice a day with no update. Have been strung along for over a week with no communication about what’s happening with the property. Completely unprofessional and a waste of time to contact. They take advantage of the current rental crisis and someone being in a difficult situation.

Worst agency ever!!!!! I am even surprised that they have positive comments!.... This agency is a joke! They are nice until they receive the money and get the signature on the contract,after that you will have to have bag of patience to deal with them regarding anything (unexpected phone call regardin missed payment" even if the payment was done a week ago