David Edwards

Friendly staff, good selection of jewellery

excellent advice ,great service, would definitely recommend this family run shop, many thanks

An uneasy experience here today. I'd taken my late Grandmother's engagement ring in to be resized. Dealt with by a pleasant enough lady until she returned the original ring box to me saying 'If that's sentimental, better take it with you as we'll just lose it' - a completely unacceptable comment which made me extremely concerned about leaving my extremely sentimental jewellery with them. I should have taken the rings and left there and then but went about my afternoon only to be left with an uneasy feeling and an urgent need to get the rings back and go elsewhere. I did just that and feel much more comfortable with the other shop. A shocking comment on reflection; how do you expect the trust of customers when you seem to regard their belongings with such disdain? Please avoid.

Love the pretty things and friendly, helpful staff

Very welcoming, knowledgeable and helpful. Will definitely be returning.

Excellent service..very nice staff.

Wanted a Rolex watch. He Could not be bothered on the phone for ages that was the boss I walked out and went and bought elsewhere

My wife had been to the shop to buy a ring a few weeks ago and was very happy with the service she received and the quality of the ring. However they came into their own when my brother died unexpectedly last week. She rang them looking for a locket so that my mother could have a lock of his hair with a photo in it. The staff there were brilliant, they searched for something suitable, contacted her and sent pictures of it to her ( an antique silver locket on a chain). She bought it unseen" and they dispatched it quickly. It was a really good choice

David Edwards Jewellers valued my jewellery at half the sum I eventually sold it for. They criticised a diamond in a ring as being cracked, which was untrue. Please be wary.

Upon entering the store I was met by a rather short, elderly, saleswoman and I felt that she had weighed, measured and found me wanting from the moment I walked in; which is a shame for the proprietor given the budget I was willing to part with.My questions were met with single word answers and it was clear that no attempts for my custom were to be made.