Shelley Transmission Services Ltd

NOT GOOD.Job done eventually after 4 weeks, price went up twice while they had it due to them ordering wrong parts after me telling them what year the truck was, then price up again when they didn't order the clutch 2nd time, on collection damage to side panels showed the hard man attitude" manager pictures from the day before dropping the truck off with no damage etc nothing done about it at all just excuses. Customer service is a joke only plus side is job eventually got done eventually."

Very dissatisfied with the service, called 2 weeks ago with a clutch problem. I picked up the car today and the problem was not resolved. I was charged over £900

BMW X3, had the prop shaft repaired. Still waiting for my mechanic to put it back on but no doubt would work for years.Couple of mistakes on my part firstly I didn’t quite ask why both sides need doing instead of the 1 but I did ask at the end to which I was told that there’s usually a play when turned clockwise & anticlockwise. However from the videos of which my mechanic sent me of the prop there was no play & also in videos which I made earlier there was no play in them too. But I should have asked sooner & you cannot really question the professionals if you trusted to go to them in the 1st place.Secondly on the phone a day earlier I asked “can you put it back inside the car for me” & the answer was “oh yes we’ll put it back inside the car for you no problems”. I was happy as to me that was a fitted price. At the time they did refuse to fit it within the price claiming that nothing was agreed for fitting it back in.However the guy did stick to his word because he literally did carry it to the car & put it back inside the car for me (in the boot). Just dont make the same mistake as me & clarify in detail for what you having done. Or maybe Shelley’s can go in a little more detail to fully clarify what will be done in what price for a little better customer experience. Either way both ends of the prop repaired in 1 & half hours at the quoted price. Happy with the repair.

This company is absolutely brilliant, offers pick up and return items for return and keeps to its dates quick turn round and superb end finish product in my case fully refurbed Volvo F12 steering box.Well done Shelleys , my mechanic is well impressed nice to see some companies still trade in the good old fashioned way.

I don't dish out five stars for nothing but these guys certainly deserve it. Very knowledgeable staff had a vibration issue with the propshaft on my truck diagnosed and repaired within 40 minutes of arrival and for a very fair price too. Very friendly, very helpful, very professional. Why can't all establishments be this good?

Amazing service from this company! Dropped my prop shaft off for repair from a VW Touareg at 4pm on Friday. They had this all done and ready by 11am Monday. At a cost of 1/20 of what the main dealer quoted me for a new replacement prop shaft (as they don’t repair). The prop shaft is now refitted to the car and works perfect again with no knocks or rattles. I would not hesitate to recommend this company to anyone! Amazing customer service and work carried out, could not be happier with Shelley Transmissions!

Very professional and friendly staff!Already have used them services couple of times nowHighly recommended for anyone who needs Propshaft rebuilt / differentials/ gearboxesThank you Steve

Saved the day. Expert diagnosis of my 4x4 fault. Fixed my propshaft while I waited. 5* from me. Fast and efficient

I’ve used Shelly Transmissions for a number of years now, we travel from Coventry as was fed up with our local suppliers letting us down, worth the extra travel, always try to be cost effective, quick return and good value for money! And very friendly team aswell, can’t recommend them enough! 11/10

Gave me a price to repair my steering rack with a 3-5 day turnaround. Chased after 5 days to be told they we’re struggling to get the seals. Then I found they had sent somewhere else.Got it back after 7 days with parts missing and NO REPAIRS CARRIED OUT.What an absolute joke they are.