The Sound Counsel
39 Reviews
About the Business
The Sound Counsel, Specialist Hi-Fi, Audiovisual Equipment Consultants, Edinburgh, Dunfermline, Livingston, Kirkcaldy, Falkirk, Stirling, Scotland |
Contacts
Website
Call Us
01314666596
37 Slateford Rd, Edinburgh EH11 1PA
Hours
Features
- Language assistance
- On-site services
- Online appointments
Recommended Reviews
Vishal Patel
20.03.2024
The Sound Counsel
Very positive experience when purchasing some hifi gear from The Sound Counsel, Edinburgh. Dan was very helpful when communicating by email and phone around my queries. We had some challenges in relation to delivery of the equipment which was courier-related, and he did his very best to address and resolve these which I really appreciated. Highly recommended especially by someone who was relying on remote interactions.
David Braithwaite
18.03.2024
The Sound Counsel
My recent experience with the Sound Counsel was excellent. Nick was very knowledgeable and curteous and he is genuinely interested in customer satisfaction and support. I will definitely do business with him again. Thankyou for a great experience.
Neil Daniels
18.02.2024
The Sound Counsel
An absolute pleasure doing business with this company, both Dan and Nick are so good at communicating and very knowledgeable. I purchased a NAD T778 AV amplifier and this was going to be my first time dealing with DIRAC.....I needed of not worried as Dan took the time to set me up remotely one evening, we were on the phone for over an hour! what a amazing service this company offers you, thank you Dan and Nick, I sincerely appreciate all your support...
Duncan Pottage
30.01.2024
The Sound Counsel
Nick has been exceptional during all of my transactions with the Sound Counsel! So customer focused, great advice, loads of knowledge, all this with zero sale pressure! Have used this company for 3 years now and if there's any questions, any upgrade paths, he's been there with good prices and options a plenty! I wish all my sales/purchases with companies could be like this! Highly, wholeheartedly recommended by me.
Steven Nicol
18.01.2024
The Sound Counsel
Couldn't have been happier with the service from Nick. He transformed my Home Cinema experience, lifting the sound, picture and detail to new highs. He is a courteous, reliable, dedicated professional with a sole aim of doing his very best for you. Big or small matters are dealt with in the same way. I have complete confidence in his abilities and thoroughly recommend him.
Lee Michael
04.01.2024
The Sound Counsel
From my first email to The Sound Counsel for advice on a big upgrade, to actually purchasing, I've had nothing but great customer service. I dealt exclusively with Nick and always got quick & knowledgeable answers to my questions (of which there were many!)And when one item arrived damaged (not his fault), I was amazed at the quick turnaround for a replacement. Even now, Nick continues to help me get the best out of my system remotely.This level of customer service goes a long way and he'll be the first person I contact for future upgrades. Highly recommended.
Richard Feltbower
31.12.2023
The Sound Counsel
Fabulous service, support and aftercare from both Dan and Nick in terms of advice and setup, who I've had the pleasure to know and use over the past ten years. Highly recommended.
Russ Wood
21.12.2023
The Sound Counsel
Ive known Nick at The Sound Counsel for a number of years and purchased much of my current Music system and A/V system from him. Over that time I have learnt that Nick is an honest and reliable source of information (things not always easily found in the HiFi business), he is someone who has never steered me wrong.Nowadays I benefit from his knowledge of a wide range of products. He has shipped products to my home, for me to try in my system at home, even though I live many miles away.So, to sum up, Nick is professional, knowledgeable, trustworthy attentive and communicates well. I highly recommend The Sound Counsel and Nick in particular.
Jerry White
21.12.2023
The Sound Counsel
Well I only got in touch for some quick advice on the best place to get my Anthem system professionally configured - wanted to see if I could move great sound to awesome! Dan did loads of stuff remotely and I have just uploaded his changes - absolutely brilliant. Very chuffed indeed. Great service and absolutely no hassle. My new go to place for stuff!
Rob Quy
16.12.2023
The Sound Counsel
I've had the pleasure of dealing with both Nick and Dan over the past 3 years and found them both extremely professional and knowledgeable. All emails/queries are dealt with swiftly and every transaction has been effortless. 100% recommend.
Add Review
Map
37 Slateford Rd, Edinburgh EH11 1PA
The Sound Counsel