Lapicida

Absolutely stunning!!The showroom is second to none. I found the service excellent from start to finish. I have highly recommended to my friends, thank you Lapicida for my beautiful kitchen floor.

I have used this company for the last 19 years, ever since they had a small, yet inspirational shop in the centre of Harrogate. Since then the company have moved on several notches, now showcasing their wonderful collection of products in a purpose built, magnificent (and huge) showroom just outside of Harrogate. Whilst I don't expect the firm to be at the bottom end of pricing, I do understand that, with this showroom, I am offered more choice and inspiration and that this, combined with advice from the experts always on hand, is extremely important as mistakes are certainly very costly. The quality of products on offer are second to none and the after sales service received guarantees not only my repeat custom, but that I will also happily recommend La Picida without hesitation.

Lucky to get one Star. Nice showroom and that's where it ends. No stock control, no quality control, rude staff, dreadful communication and service. Brought my project to a halt through simple careless management. Never again, there are better businesses around to do business with...

We have used Lapicida now several times. They have a great selection of tiles - better than anywhere else we went to - and the staff are always helpful. Shout out to Nina, who has been fabulous every time with us, even when issues arose our end, but everyone we have spoken to has been really helpful.

Thank you. A fabulous porcelain floor provided throughout my new house. Beautiful fireplace I adore. The staff were incredibly knowledgeable and so helpful. Couldn't do enough for me. Everything they sell is tasteful and hardwearing. I wasted so much time trying other places but wish I had come straight here. The floor is exactly what I needed in a house full of children, pets and boots trundling in and out. I have had so many compliments. Thank you so much Rebecca and co for your help in creating my dream house.

Local dealer network be careful!!Lapicida does not support their independent retailers. We had an order taken from us directly by the main Harrogate showroom after we (Earth Wood and Stone) introduced our client to their tile. When then informed the rep of the situlation and eventually heard from Group Sales and Marketing Director Neil Thompson, he was not interested in rectifying the situation in any way or even offering an apology for what had happened.We have obviously dropped Lapicida as we can’t possibly deal with a company that trades in this manner, very underhanded and unprofessional behaviour.There are better companies out there to deal with.

Interesting tiles and stone, but staff appear disinterested.

Won't be rushing back sadly. Tiles are nice, service hit and miss - was told various wrong information from staff and then warehouse staff quoted health and safety when asked if they could help lift a few boxes into car. Overall ok experience but not great.

If you are looking for something out of the ordinary, you must visit the Harrogate showroom. There’s a vast array of display tiles with helpful staff on hand. We wouldn’t consider going anywhere else for quality, statement tiles. Customer service is excellent, from initial enquiry, design service, quotation through to delivery and after sales support is second to none. Our tiler commented on the quality of the tiles they supplied in comparison to other brands on the high street. Highly recommended. They’ve supplied tiles for our entire ground floor and three bathrooms.