TUI Holiday Store

I recently visited TUI to book a trip to Portugal.On entrance the shop was lovely and cool on a very warm day, bright and very welcoming. All the staff were polite and cheerful and although all were busy, we were greeted and asked kindly to just take a seat while we waited.Once available Emma helped myself and a friend book our holiday. We went in through different options of where to fly from, where to stay and Emma also gave her personal opinion of areas where she had stayed which was so helpful to know. The whole process was made so easy and smooth just by Emma’s knowledge and advice. Huge thank you for all the help and I am now counting down the days until my holiday!

I cannot recommend Tui Worcester enough! Denise went above and beyond to help us book our trip and we are thrilled with the superb customer service we received. The whole team were helpful and friendly.

Came into the Worcester store last week as I had some questions about going on holiday early in the year . The young man I dealt with was very friendly and helpful and answered all my questions, I think his name was Tobi. Once I've decided where I want to go I will be going back to book with them. Thanks TUI

I had the pleasure of booking my honeymoon with Denise last year and she went above and beyond to make sure we had the best honeymoon so when it came to our first family holiday, I knew she was the first person to contact. I cannot recommend her highly enough! She is an absolute gem of a travel agent and made the entire process of planning and booking my holiday a breeze.From the very beginning, Denise was patient, attentive, and dedicated to helping me find the perfect holiday that fit my budget. She took the time to listen to my needs and preferences and provided expert recommendations and advice that truly made all the difference.Throughout the planning process, Denise was friendly, approachable, and incredibly responsive. She always went above and beyond to answer my questions and concerns promptly and with enthusiasm. Her communication skills are outstanding, and I always felt like she had my best interests at heart.When it came time to book our holiday, she made the process effortless and stress-free. She took care of all the details and ensured that everything was perfectly organised and in place for me, my baby daughter and my husband who has MS. I felt secure knowing that she had everything under control and that I could focus on enjoying our holiday.Overall, I cannot recommend Denise highly enough. She is a true professional who genuinely cares about her clients and goes above and beyond to ensure their satisfaction. If you're looking for a travel agent who is helpful, gentle, patient, and friendly, look no further than Denise- she is simply the best! Thank you so much for making booking my holiday an easy process! I can’t wait for mexico with the family.

Fantastic service from Tobi in the Worcester branch. I couldn’t recommend him enough - he was so friendly, knowledgeable and helpful. A huge thank you to him for all his help with booking our holiday.

I was recently served by Tobias in the Worcester branch and he couldn’t have been more helpful. He was brilliant, really friendly, patient and knowledgeable. I felt really supported in choosing the best options for my holidays! Thank you!

Tilly was very helpful, polite and knowledgable with the questions I asked about booking my holiday. Anything I asked was no trouble at all!She helped me get the best deal I could with everything I wanted to include and reassured me that this holiday was the right decision.My experience with TUI was very positive. Definitely would recommend booking a holiday with Tilly, as your travel agent!

We booked a Marella cruise with Denise Morgan at TUI Worcester office yesterday. Denise was very pleasant, courteous, proficient and efficient in all that we asked to look at and we are immensely grateful to her for the excellent job she did with us two rather awkward customers!!We have travelled with TUI several times to various destinations and their general service and performance has always been beyond reproach.Many, many thanks!

Just spent a very enjoyable hour or so in Tui, Worcester City Centre, with Denise, planning a two week break. Denise was very knowledgeable, polite, professional and fun, she has done us proud! I have booked on line with Tui in the past ( wish they had a loyalty scheme!) but promised staff I’d use the shop in future to get the personal touch and inside knowledge to our holidays. Well done Denise and thank you, we are very happy with our holiday.

I called the store recently regarding booking a family holiday to Portugal, I spoke with Tom, he was very friendly and professional, will definitely be booking : ) amazing service!