Melbourne House Residential Care Home

Shambolic care home, putting the lives of it's residents at risk.The management staff are completely in-competant. My Step Dad was unfortunately placed here and is lucky to be alive.They have medication sent to a family members pharmacy in Walsall meaning residents go without highly important medication. Not only is this morally wrong, but I'm fairly sure it's illegal!

If i could give zero stars i would. This place isnt fit to look after a goldfish let alone an elderly person.We placed my father inlaw here and i can honestly say it was the worst 3 months of his and our lives. His Life saving Medication was not only missed on many occasions but they failed to order after it had ran out (which resulted in hospital treatment) . He was covered in cuts and bruises and lost a stone in weight in the matter of a month. After we took him out we weighed him and he was 6st 9bl. On our last vist WE had to call him an ambulance and was told by the hospital that if he was left a few more hours he would not be with us today.The hime is completely negligent, staff aren't trained and they are putting peoples lives at risk.There are so many safeguarding issues at this home that should be top priority. The home has been reported

Care home on earlsdon rd sth

Lots and lots of work to be done in this care home. Employ a Manager, then let them do their job!The care home building is lovely and in a great location. Needs a bit of modernisation (interior) however it cannot run on a shoe string!

Truly caring staff