North Staffs Mind

I really enjoyed doing my CBT with Amanda, I felt that she was very reassuring, never put me down or made me feel like my feelings were invalid.she did a great job explaining the things I learnt during my cbt and was calm when I got upset.this place sadly has a bad rep, but I do believe there are good counsellors and bad counsellors, you just need to find the right ones you feel comfortable with.

Awful patronising and rude. No experience or people skills what so ever. Would urge everyone to avoid. I fully accept I missed taking my son to an appointment for a genuine reason but to strike him off the books when he only had 4 sessions anyway was harsh. To be fair though the way these people work there would be no way anything would be gained from taking him anyway. Absolutely awful service building for a start is dreary and makes you feel judged as soon as you walk in and then the staff looking down their untrained noses adds to this. I'm glad I didn't have to go for myself and visit gp and friends instead as I, without shadow of a doubt know I'd suffer more from setting foot into one of their rooms. I shall be making it known to the consultant whom referred us that any future funding they give and referrals they make are completely wasted. They have no idea how children's minds work and the compassion of an amoeba.

Had the best help and experience from a very professional and friendly counsellor. The service from start to finish was caring and made me feel like I was in the best hands, including the reception staff being welcoming and understanding.I am in the best place I have been in a long time thanks to the work I did with my counsellor. I would always recommend this service. Thank you.

I have all ways try to keep my mental state in a positive moodAs I suffer with depression so sided to give mind a tryI wish I never came here.The councilor was mean and the manager and some of the chairmen well let's just say thay really dislike people with problems..I will avoil any thing to do with mind.....

I have used this service for a number of years. They have without a single doubt helped me to overcome and accept many things, turning my life around in to a positive. There are not enough stars to show my gratitude for the wonderful job MIND do (against the odds that they relentlesly face with budget cuts).xx

I went to mindAnd it did not go to wellI did an interview with one of the workers i told them everythingAnd thay seid they can help great I fort.Well got to see the councilor and thing just fell apartFor one thing did not seem to care at all and did not listen to me at allThe was no going forward not even a little bitI felt I was wasting my time going hereAt the end I felt alone and depressedI really can't recommend this place at allRight now I am look for some were better than north staffs mind to go to.

The oasis I needed when everything was just too much. My counsellor's Noel and Edward were brilliant. The team at the centre were caring, interested and helpful.

Have nothing but nice things to say about this service. Always seen me pretty quickly. Supported and cared in anyway possible. Haven't nt messed me around like other services and helped find ways of managing and coping. Gave me somewhere to turn everytime with such understanding and patience. Always so much encouragement to talk and be open and feel at ease with the counselor that i saw. Definitely recommend

I see a lot of complaints... I understand the the suffering however these people are a charity and to the best of my knowledge are not government funded..Nothing is perfect least of all us..There are no easy fixes to mental health.Its all about thoughts everything you feeling anxious depression disconnection emptiness paranoia racing thought self-doubt anger suicidal wanting to escape etcand I've felt the lot... All at the same time.The guys at mind can do very limited things however they do have an understanding which in this field is so difficult as the human mind is literally unlimited its infinite.But how can they help when your expecting them to work the miracles you have been unable to work yourself thus far??You have to understand it's your mind in your head.And the only access to your mind is from what comes out of your mouth...Now if you dont know or are shy etc and that's fine, how can the psychologists know ?Its a guessing game isn't it?A guessing game on something that's has infinite possibilities .Now before you complain think this.Do you have control over your thoughts and yourself?I'd suggest no which is why your attended mind in the first place.You think depression you become depressedYou think anxiety you are anxiousYou think anything and that's what you become...Including if you think you can't control or understand your thoughts guess what you cant control your thoughts... Thoughts control your feelings ..You think angry things your gonna be angryAccepting your experiences is the first step to where you remember being.. And then instead of wanting and wish for a miracle that will not happen ..Change that instead for exploring your memories and to why you feel the way you do then your in control of your self then you'll be able to talk to mind and then they will be able to help you because ive been there....And If you cant help yourselfWho can?If you feel suicidal swap it and fight the recurring beliefs and thoughts cause i know how it works... And say no over and over again until you can slot in what you want in your head ..If you want confidence you think confidenceAnd its as easy as that... You become lost to yourself and you need to bring that back..OK... I believe in you and so should youIf nobody else does that is their problem and you don't own it..Your life is all you need to be happy..And you can work on yourself inside your own headReplace the i cantWith i willYou'll fail a lot but you can get there when you're willing to get up and keep trying..Repeat postive stuffLet's face it you have willing accepted the negative stuff to repeat with ease...Own what's yours give back to others what is thiers and you cannot fail in your recovery..It takes time and work and emotions.Thats all, it doesn't Matter how many understand you won't make a difference.ultimately its your mind and you have to be the driver not the passenger you have become.All the best and belive in you i doBut if you dont you cannot win