Post Office

Great post office, I always get my work done super quick. Somewhat understaffed but the staff make it work very well!

Nicola at the money desk went over and beyond to help me with my problem today. She is a credit to the post office and gave a masterclass in customer service! Thank you!

Very helpful staff. Apparently due to some cyber incident" Royal Mail suspended international mail

Appalling service went in yesterday around 10 am no self check outs on three old Mary's behind the counter only interested in nattering and laughing did not have an ounce of hurry up between the three of them avoid at all costs

I spoke to Nicky on the phone because I was having issues with a parcel that I was trying to track. She was a great help and because of her I have been able to track my parcel! Thanks for going above and beyond Nicky, you really helped me out :)

I avoid this post office. Always a long queue with only 2 people serving at the counter (the staff are polite, efficient and and professional but there is simply not enough of them serving). It has been like this for years. Should be 3 + the self-service. Better spend 2 extra minutes walking up to the Post Office near Haymarket and get served quickly. We have limited time in this life. Do not waste it waiting in a post office queue.

reasonable prices and easy steps to send stuffs. Huge variety of stationery items and books.

Horrible service, horrible attitude. I've been going to the same post office for good 3 years because it is the most convenient and closer to work. Over these 3 years I've had to put up with their awful attitude and bad service, but I've had enough. This past week I've been three times.First time, early in the morning: massive queue, no self counters open. Only 2 people in the counters. A lady is rightfully complaining about how slow the service is to a friend who is joining her in the queue. The lady in the counter hears her and comes out to aggressively address the situation saying that is not her fault someone from the team called in sick last minute and another one is running late. How is this an acceptable explanation?Second time my card was declined due to my banking being down (I found this out after I left, because of course there is no internet signal, so I couldn't check what the problem was), I explained I didn't have enough time to go get cash to please cancel the transaction. I was made to wait 20 minutes because the lady in the counter had no idea how to do it and none of her colleagues came to help or knew how to do it. During these 20 minutes I got eye rolls from the lady who finally seemed to realise how to cancel the transaction.Third day, I am moved from the queue to the self service, just for them to realise that I cannot send large letters internationally. So after sending all my national parcels, I am asked to join the back of the queue for the ONE international parcel. It is Xmas time and I already had been waiting for a little bit so the queue was much longer. With all the stress and moving around I forgot to pick my receipt with the tracking numbers for my parcels.Sick and tired of this team. NEVER AGAIN.

Matthew at the Post Office was really helpful today with all my coins. Really appreciate it

The workers were very cooperative, but a center of this size has only three workers in it, in addition to the fact that the weather was very hot and the wait was long. There was an elderly man who could not stand the wait because the service was very slow due to the lack of staff