TUI Holiday Store

Booked our holiday in the Southend store a few weeks ago. We knew which hotel etc. Laura was so welcoming. She booked our holiday, offered us all the extras and upgrades.with quick efficiency. We used a Tui voucher that we had, due to a long delay going to the same hotel last year. She added this to our account with no problems. She made my visit relaxing and trouble free. Thank you Laura. I would also like to thank the other staff members who are always so friendly and helpful with any problems that I have had previously. Always excellent service from the staff at Southend.

Went into the Southend-on-Sea branch to book our first foreign holiday for 10 yrs - thx to our son for the TUI holiday voucher.Not being away for so long we had got out of the swing of booking holidays.As soon as we entered Laura approached us and made us feel so welcome.Our booking with her was so easy. She was knowledgeable and informative and above all so helpful, finding us suitable dates and flight times. Nothing seemed to be too much trouble.Thanks to Laura for making it a painless and pleasurable experience.We'll definitely be back to you and your colleagues at the Southend branch.

Emma was great! She got us an amazing deal and explained in detail about our insurance and we’re we will be staying. Would definitely love to book another Holliday with her

I’ve been booking holidays with Tui for many years. I’ve found the staff at Southend to be friendly professional and courteous. Emma booked my holiday last year and was very knowledgeable about the region I was travelling to and helped with booking excursions etc. Highly recommended

Not sure where we wanted to go.but Gill was just so helpful and patient with us, and gave us so many great ideas, we ended up booking two holidays. A five star store with five star staff.Thank you Gill.

I had a really amazing experience booking a holiday here! I was unsure of what I wanted and where I wanted to go but Emma helped me with everything. she found the perfect holiday for me and my family and was really helpful, despite us being clueless. would definitely recommend and will be coming here for all my holidays!

We booked our Tui holiday with Gill at the Southend on Sea shop and so pleased we did as the holiday was absolutely fantastic ! Gill made it very easy for us and we chose the Tui Blue Meltemi Hotel in Perissa on Santorini Island in Greece. What a fabulous hotel and the staff are amazing with the star of the show being George ! George is on the front line to welcome you, carry your cases and cannot do enough for you with nothing being too much trouble for him, a real credit to the hotel. The hotel facilities are 5 star with great rooms, super pools and excellent food. The area has a lot to offer with the beach opposite the hotel with plenty of restaurants and bars on the doorstep. My wife took advantage of the fitness activities which included pilates, yoga and mindful meditation run by Aga who puts you at ease and is well informed answering any questions you have with a lovely friendly manner. Tracy the on site Tui rep is very friendly, helpful and knowledgeable along with Marina and the girls at reception who are all very friendly. The on site general manager Mr. Mexas is very approachable and is obviously doing a great job with his staff. You really can't go wrong with a holiday at this hotel and look out for George --- he's the man !

Thanks to Emma for point us in the right direction . We now have our dream wedding booked. She was very helpful from start to finish! Going through loads of different holidays, places, and prices.She was amazing and patient when we had no idea where to book. Would highly recommend.

Booked a holiday online but was more than happy to help us in store.