JD Sports

Good range of top brand shoes and nice big store, but the issue is the lack of organisation, which is what kills it.I found a relatively expensive pair of shoes I liked, so walked around hardly finding anyone, when I finally did I asked to get another size for me to try on, but they told me to wait for the main fitter to come over to me. I just proceeded to wait around sitting on a stool for ages for no one to appear or even to talk with on the men's side of the store. This is because there is literally one female staff member in charge of that role for around 10 customers, not a very smart setup.Waste of a store if they can't get even 2 or 3 people on that role. Also saw two young workers stood near the door with their hands in their pockets like security guards, chatting away. I'm not blaming them but obviously the manager is completely useless to have staff arranged this ridiculous way, why not actually put more workers on fitting, which would speed everything up.Their loss now in terms of that branches earnings, instead I'm going to order a home delivery from JD sports online for the same shoes. In future I will just go to browse shoes, try them myself and buy them online. Much less time wasting with that approach.

Went to pick up a click and collect order. Very quick and easy process and great trainers as always!

Staff helpful !!!Limited brands in stock but okay if you need a cheapish deal

Had a great experience with Anna today, couldn’t find a t-shirt I desired and she advised me that it’s available in Oxford street after asking and went out of her way to check that for me. Made me feel welcome all while keeping a smile on her face. Great customer service!

A massive thank you to this gentleman by the name of Mike at Luton JD Sports.Great service by all staff and especially Mike who assisted by getting us the clothes and trainers that we needed, it’s amazing to have people go the extra mile to help customers.Once again thank you and much appreciated will definitely return and highly recommend this outlet and service.

Great service despite the footfall. Very organised store. Great items at great prices. Staff knew what they were doing and spent minimal time. Happy shopper.

Amazing variety of shoes, feel stylish whenever i have JD material on my feet. Never had a complaint. Theres also brilliant music making your shopping spree even more enjoyable!

Superrrrr atmosfera,frindley or staff...help for product end more..Good staff

After taking a while to decide the item to buy the shop assistant was very efficient getting the item and took our purchase straight to the sales desk which luckily didn't have a queue