Thistle

I came here as a newbie to crochet, Claire was incredibly knowledgeable and helpful, what this lady doesn't know! The customer service is fantastic, the rage of yarn stocked is brilliant I would rather buy here than online because you can see the colours better. Love this shop

I have never had a bad experience before in the waterlooville branch, usually served by a lady with dark short shoulder length hair I think her name is Claire, not 100% sure though, she is friendly and helpful . Recently was served by a slightly older lady with short white/grey hair, she is rude, impatient and abrupt. Which unfortunately will make me reconsider shopping again if she is there. Have not marked down because of one bad egg, as the selection in the shop of yarn/wool, thread and fabrics is very handy.

Exactly the same as I remember 30 years ago when going with my mum. Not the same owners but they are really lovely, helped my mum find patterns, showed her some extra steps and was exceptionally helpful.I also noted that people were coming in just for advice without buying anything and they were so happy to help. What an example of customer service. Some of these big companies should tale a leaf out of these guys book.With few knitting shops around and everything being brought on amazon/Ebay it's nice to find a shop that is cheaper than both of the above. There something to be said about the personal hands on approach.Well done, keep up the good work :)

We have been dealing with this company for years and they are fantastic, the customer service is first class and their cars are first class!

This shop in Cowplain is the best shop ever if you need advice or help with any home craft. I don't know of any other shop where the proprietor (lovely Claire) has always got time for the customers.Where would we be without this gem of a handicraft/haberdashery shop. If you need a zip, cotton, fabric or advice on wool etc. this is the place to visit. It may be small in size but not in heart!

This is an Aladdin's cave for knitting, crocheting, sewing and all types of craft. You always receive a friendly welcome and fantastic customer service. The advise and support you get is fabulous. This is a great shop to visit in person or on line. Also, keep an eye on their Facebook page for ideas and suggestions!

This is a fabulous wool shop, an Aladdin's cave of yarn and crafty goodies. Always worth a visit with excellent service and advice as standard. Make sure you take a big bag though, too many squishy goodies to resist!

Claire is a wonderful bundle of help and enthusiasm for all ages and stages of crafty, sewy, knitty people! Mum and I love this shop and we have always been made to feel very welcome!

I love going to thistles it's like an Aladdin Cave Claire and the ladies are always so helpful whatever the problem Claite will sort it out xxx