Goldsmiths

Goldsmith in Cabot Circus Bristol is one of the nicest showrooms. Staff is super friendly and knowledgable. They always make me feel welcome and never push me or rush me to purchase anything. I can go in anytime and just try on any watches i like. I have purchased two watches from them and hopefully will do more business with them in the future.

Will and the team at Rolex Cabot Circus have consistently delivered exceptional service. From the moment you step inside (stunning new store), you are greeted with warmth and enthusiasm. Will's knowledge and passion for Rolex watches are evident as he provides personalised guidance and expert advice. The attention to detail and dedication to customer satisfaction are unmatched. The stunning new store at Cabot Circus creates a luxurious ambiance that perfectly complements the collection of Rolex timepieces. Whether you're a watch enthusiast or a first time buyer, you can expect nothing less than outstanding service from Will and his team.

Popped in Today after seeing a Tudor GMT with opaline face in the window. Dealt with by Jorge from viewing to purchase. Excellent service.

As always friendly professional service and advice from a team who make you feel special. Always a pleasure visiting the store to buy, for advice or just for the great coffee! Thanks

Recently (January - sorry for the review delay!) purchased a Rolex OP41 from Bristol Cabot Circus. I had a phonecall a few days before and the lovely staff were very helpful and patient waiting for me to get permission to purchase from my wife! Once in store, Michael (I'm terrible with names, so apologies if I'm mistaken!) was really helpful and knowledgeable. He was happy for my whole family to attend (there were quite a few of us!) and was a pleasure to interact with - he was even happy to show me his beautiful Grand Seiko! Having had poor experiences with my immediate AD, I really appreciated the team's professionalism and kind and courteous manner and look forward to purchasing more beautiful timepieces from them in the future. Thank you for giving me the time of day and treating me with such respect, Aaron

First of all the new Goldsmiths store in Cabot Circus is an experience in itself. The new decor makes you feel like you’re somewhere special, this paired with the exceptional customer service I received from Will and Nicole made the experience even more memorable. I would recommend this place to everyone as they’ve left a lasting impression on me. I’m sure to be back to create more memories and purchases over the years to come! I can’t thank the guys enough for the experience they provided!

Extremely friendly staff. Spent around 40 minutes in total speaking with a girl named Kate. I was offered a second coffee within seconds of finishing my first. Lovely experience and I’ve really taken time to think about this review and I simply can’t say enough. I have bought Raymond Weil watches in the past and I’m now looking to venture into the Rolex world. Kate and the team couldn’t have been any more professional. 5 star plus. Hope to see you all again in the not to distant future.

Very nice store with great customer service from the entire team! I was served by Will and he was friendly and helpful. I am enjoying the Seamaster I purchased and hope to visit Will and the team again soon when my requested timepiece (OP41) becomes available. 10/10 :)

We visited Goldsmiths Bristol on 4th June with the intention of finding a wedding band for my fiancé. The new store is beautifully laid out and we were pleasantly surprised to be offered drinks from their bar! We received excellent customer service from Will who showed us lots of different options for men in platinum and built up a rapport with us along the way. This resulted in me (who'd already got a wedding band elsewhere, but had a terrible experience getting this) then looking for myself - whilst doing this, Will offered to get my engagement ring cleaned. We both ended up falling in love with wedding rings and Will went through the process of ordering making sure we could take advantage of finance and their platinum offer. We arranged an appointment a couple of weeks later when both rings had arrived to store and were greeted by George who took us through all of the paperwork, kept us refreshed and also spent some time discussing potential future watch purchases - another pleasant experience. We will definitely be coming back in the future based on customer service alone - hands down the best experience we've had at a jewellers in Bristol and we browse all regularly! We really wanted to take the time to praise the two individuals named for making this experience so special.

I came in with my partner in August, having found a wedding ring in your Cribbs Causeway store that I couldnt stop thinking about back in April.I saw the ring had disappeared online and was worried it had been discontinued, so I wanted to pop in to see if it was still available in store.I told your colleague Lexi about the ring and she searched the store to find it, then tracked down the last one in my size which she ordered in for me from head office.The delivery was fast and confirmed by a ohone call by the store. I felt Lexi had a genuine interest in helping with our query and making our wedding day perfect, not just trying to sell us a ring. Her professionalism and down to earth nature made it truly special, topped off with a glass of fizz to celebrate. I cannot thank her enough.