Chancellors - Botley Estate Agents

I was in contact with several members of the Sales team and everyone was really helpful and supportive at each step of the process (especially Cormac and Dorina). Jude in particular was fantastic - she took a lot of time to talk through various complexities with me over the phone and was always calm and reassuring, for which I'm immensely grateful!

Amazing service! Warm and friendly too! Rebecca and Katy from the Chancellors Botley office went above and beyond to ensure everything went smoothly for us. They were incredibly supportive, professional, attentive and quick to respond - and always had time for us! They’re totally on it! Their service was impeccable!

Katy has been brilliant throughout the process of finding a tenant for our flat.She was quick to understand the kind of tenant we were looking for and efficient and thorough in all her subsequent work for us.She combines a high level of professionalism with a personable and considerate approach which makes it a pleasure to work with her.Nothing was too much trouble for her and all aspects of her work were promptly and effectively completed.Many thanks Katy.

Selling a house with Jude from Chancellors at Botley was a very refreshing experience. Jude was incredibly helpful and proactive from day one. Her experience showed through, and nothing was too much trouble, from helping me with online ID verification, to going to the house late one evening with a contractor when a curtain fell down. She made what can be a stressful experience, very easy. Well done Jude and her team, and thankyou for all your hard work!

I met Mrs. Katy Campbell , the agent of the Chancellors Ltd Botley Branch in 2023 with the purpose of finding new tenants for my property at 41 West Way. However, this turned out to be the most challenging time for every landlord, as I found myself in a dire situation. Despite having a legally binding contract through Portfolio Property Ltd, the current tenant at that time failed to pay rents, did not return the keys when the contract ended, and ignored all communication attempts from Portfolio Property Ltd, even though the company exhausted all legal avenues to reach them. At the end of that tenancy, Mrs. Katy Campbell has already found a new tenant group for us but the tenant did not return the property to us and disappeared.Our property was left abandoned with decomposed food and garbage inside. Furniture were damaged and burned, with the entire rooms reeking of cigarette smoke. It was horrifying to see our legally owned property destroyed, and we had to invest over £5000 in repairs. Just as the repairs were nearing completion after nearly two months of vacancy, the tenant reappeared with the assistance of Connection Support (CS), the entity belonging to the Oxford City Council, compelling us to accept their return by handing over the keys. The reason given by the CS was that the tenant had undergone psychiatric hospitalization.The local authorities conveniently ignored the fact that the lease had expired, the tenant had destroyed the property and its contents, and they hadn't paid rent for four months. Our lawyer advised us to accept the tenant back, while simultaneously demanding the CS to pay the 5 months' rent owed by the tenant. Our lawyer had to restart the eviction process that we had compassionately halted, thinking the tenant had completely vacated, only to find out that they had not. Only then did the CS cease pressuring us to re-accept the tenant while refusing to pay the owed rent or the rent for the delaying time that we had to wait.After causing us numerous damages, the CS returned, stating that they had advised the tenant not to return to our property. It can be said that this was a harrowing experience that a landlord had to go through in this country, and the indirect cause of these sufferings was the CS organization.During that difficult time, Mrs. Katy Campbell, along with Portfolio Property Ltd, supported me through their precious advice, documents, introductions and contacts, enabling our lawyer to protect us from the aforementioned hardships. Katy Campbell, along with Portfolio Property Ltd, not only acts as agents seeking tenants for landlords but also becomes friends to landlords during extremely challenging times. I want to recount this story to express my gratitude to them. Mr. Kim Hoang

This is the second time we purchased house with Cormac. He has always been helpful and patient to our many questions. Always come back to us if we need anything. Highly recommended.

Cormac has been super helpful from day one, responsive to my requests and questions in the early days; and fitting in with my visits schedule as I was selling the house from a distance. The overall service from Chancellors has been excellent.

Very happy with the service, support and transparency offered by Chancellors, Botley. More specifically from Rhys who was very attentive, engaging and knowledgable when it came to discussing to both purchasing and selling. Rhys assisted with all questions, providing great insight into the market and seller situation, whilst remaining committed to all follow ups.

I wouldn’t recommend Chancellor’s Real Estate Company to my worst enemy. Their agents are unprofessional and seem more interested in making a quick commission than actually helping clients. The communication is abysmal - I had to chase them down for updates on my property search, and even then, they often provided incorrect or outdated information. It’s like they have no clue what’s going on in the market or how to properly assist their clients.

Cormac from Chancellors in Botley has been consistently excellent in helping me to sell my flat. He is always polite, efficient and friendly. He understands the pressures and stresses involved in these kinds of decisions and provided helpful feedback throughout. I've never felt pushed or manipulated by him at all and would gladly recommend him and the Botley branch more broadly to anyone thinking of buying or selling in the local area. Cormac and the team know Botley extremely well and I feel in safe hands. Cheers guys.