Homecare Supplies

Bathroom department very efficientPolite and friendly service from staffGood knowledge of products5 star service received.

I'd definitely recommend using Homecare. All the staff we dealt with were friendly and extremely helpful. We refurbished our bathroom using products supplied by Homecare. We had a rough idea of the layout we wanted and were provided with several suggested layouts which was really useful. We chose panels instead of tiles and unfortunately had an issue installing a panel. Homecare couldn't have been more helpful in getting things sorted out for us.

Excellent customer service; my initial email enquiry and follow up questions were all answered by Mike Dowson within 12 hours. Mike has been extremely helpful throughout. Mike agreed to match the price quoted by competitors. Again on the phone Mike was very helpful in completing my order and ensuring that I was kept fully informed of the progress. He also made sure the goods (bathroom taps) were dispatched before he went on leave. I cannot speak highly enough of the service I have received and would not hesitate to recommend Homecare Heating Supplies Ltd. Many companies say they give good customer service, here’s one that actually delivers it and not just “good” but “excellent”.

Spoke to 3 or 4 members of staff over 3 visits. All were extremely helpful (and very patient) and told me exactly what I needed to do to fit the tap that I had bought there, thus saving me a fortune on a plumber. Excellent service.

I have had three stoves from this excellent company, a wood burner, a solid fuel stove and a Gasco gas stove. The service was excellent and the products first class. The deliveries were on time and I was kept fully informed at very stage of the process. I would not hesitate to recommend this company and their products.

Recently had a new bathroom fitted. Everything was purchased from Homecare, with valuable advice given by Sarah & the team.We used their recommended plumber/project manager Mr Ian Gray, & from start to finish, he & his team ensured a swift & professional completion.Highly recommend.

If you value excellent customer service, attention to detail and staff that are willing to spend time and go the extra mile Homecare is the place to go. As new home owners starting out our first renovation project the advice and guidance that Homecare provided was so appreciated and such a stark contrast to walking into B and Q etc - Billy in the bathroom department took time to make bathroom plans for us and visit our home (free of charge) and made sure we would have everything we needed for our project. Plumber and bathroom fitter could not have been more impressed. We also found that value wise Homecare were great and we could get absolutely anything we needed ordered in without issue.Our entire order was also delivered super quickly and safely during Covid and unloaded not left on the drive from a wagon as i have experienced with bigger chain stores. I can't say enough about how great this company is and how much it should be supported. The cafe is also amazing!

Purchased a full bathroom including wall and floor tiles. Excellent service from Gary, Billy and Paul. The whole experience was first class. The business is family run and this made all the difference in these days of hyper market style warehouses. Homecare go the extra mile and their knowledge of product, helpfulness and efficiency could not be bettered. Would recommend this company without hesitation.

We updated our bathroom using Homecare.Service was excellent especially from Sarah. Good range of baths and toilets at very competitive prices. They liaised with the plumbers/heating engineers making the overall process seamless and generally pain free.

Have recently had a full bathroom makeover and purchased all items from Homecare Bathroom supplies. The reason being is that they provided us with the contacts to fit the bathroom, which by the way was very helpful and saved time in searching for a fitter. We found that both Sarah and Billy who we dealt with, were most helpful in pointing us in the right direction, advising us of pitfalls of some accessories and gave us plenty of options to consider. This enabled us to make good choices and value the expert advice given. There was never any pressure to buy from them which we also found reassuring. Given that it is quite stressful to pull all this info together and then sort out a fitter etc, Billy and Sarah put us at our ease and took all the hard work and stress away from us. It was such a pleasure going there, and we will certainly go again for other products.