SSP Health

Stopped all Warfrin clinics in Boothstown area. Have tried to contact on several occasions. No answerWhen I managed to take a call was told the elderly gentleman I support would have to make his way to Tyldesley. Not a possibility for him. Said they would call back regards home visit. No call back!.Called the sport village today regarding warfrin clinic and the lady on the desk quite frankly was condescending and abrubt and not much help. Untill I asked for her name then her attitude changed.Not what you expect when all you are trying to achieve is the bèst outcome and care for someone you are trying to help.Come back Intra Health never had any probs with them.

I’ve been with this GP practice since the very beginning but then it went privatised under intrahealth. It then changed to SSP healthcare and has gone downhill since then!! I don’t know what they’re doing to the staff there apart from leaving them to do the work all alone as we’ve gone from having a nurse, nurse practitioner and at least 2 GP’s In surgery to having less than half that!! We have now lost our best nurse of over 30 years as she’s moved to another practice in the same building that’s partner run! We then lost our longest staying GP about 4-5 months ago and now we’ve lost the last 2 GP’s that we had so that’s 1 fantastic nurse and all 3 GP’s!! We now don’t have a GP only locum doctors!! It’s absolutely disgusting and no wonder you can’t get an appointment for weeks unless they want to see you!!

It was very good early days and I have always given good reviews,but it's so bad now,the practice I go to most drs seem to have left ,I was told come back if the antibiotics don't work so have to wait 3 weeks now for appointment

Online system is useless and it doesn’t recognise any illness. Absolute waste of time and not fit for purpose

Wish there was a zero star option. Beyond useless, repeated mistakes and assurances that improvements will be made are just empty promises because nothing changes.

I disagree with the article in Wigan Today as I have changed GP a lot because of their knowledge, but SSP has many of great GP and receptionist are very friendly and helpful. There is 100 times worst GP practices, who Google it symptoms and I can't name them, but this one is really great. I don't get this

Practically the most useless practice operator; I am unfortunate to be under their care, the last three years have been nothing but stress, anxiety, miscommunication, and running in cirlces. SSP Health is lucky they do not operate in a private market, they would not survive, their service is appauling, they provide zero value to patients. If you see a GP operated by SSP Health, try to find another GP elsewhere, I cannot not recommend them enough.